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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

August 14, 2024

Service was great. Price was not great at all—-cost for a new light bulb was reasonable- cost for”labor” was extragent— over $20. Please somebody explain the “lBor” cos More

by BRGREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 14, 2024

Dealer rep, Josh, was wonderful but I did not enjoy the financing office. I would definitely recommend Josh and Hersons to others. More

by STACEY.ALTRICHTER
Recommend Dealer
Yes
Employees Worked With
Josh
August 12, 2024

wonderful people to work with, a lot of understanding straight up nice business always recommend them to all my friends More

by Elimeloul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 12, 2024

Service is great and does a good job. Waiting area is nice. Arturo is a great service manager. More

by tykygav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
August 12, 2024

Very easy and convenient for appointment to have recall repair done. My Seltos was ready a full hour ahead of expectations! Thx…! More

by KMHALL1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
August 12, 2024

Appointment time was honored, staff were polite and the car maintenance as done on time. Car was also washed and cleaned. More

by vanloon.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 12, 2024

Got charged over 200$ for open gas tank, nobody told me to check it to prevent that visit even they asked if I got gas recently, but where they were going with that did not say neither suggested More

by KAMHORAKOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrick Rumley
August 10, 2024

Very unprofessional. Wrong information provided. Never went through car buying experience like this. Kept us waiting manager will come but manager never came to meet wi More

by A nawaz
Recommend Dealer
No
Employees Worked With
Josh was the sales person not well informed about price of the car ., Laura Ferguson, Garrick Rumley
August 09, 2024

Very professional and helpful for someone purchasing their first ever vehicle. Appreciated the assistance and the vehicle was in great condition for the price. More

by samuel.u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 09, 2024

Price is ridiculous tire rotation is not included with the oil change. There are only 2 oil changes given with the purchase of a new vehicle More

by mihenry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
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