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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

August 14, 2024

Scheduling the appointment was easy and the service department did a good job. I was given the necessary recommendations for the car upkeep. More

by pam31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ser
August 14, 2024

Excellent costumer service, Reasonable waiting time at service of your vehicle. I honestly recommend placed. More

by RONY.MORATAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 14, 2024

Herson’s Kia’s staff was courteous and professional. There was no delay in checking in and the job was completed on time. More

by JUANITA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
August 14, 2024

One of the best dealers in the area, they save your time and money with excellent service. The management and the staff very helpful. This my second car from there More

by ahmadalharisjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac , Laura Ferguson, Garrick Rumley
August 14, 2024

We had a great experience with Damon. He was very knowledgeable about the various trim options on the Tellurides. He has also been very helpful with answering our questions about our car More

by Kasey.shelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Norris
August 14, 2024

Service was great. Price was not great at all—-cost for a new light bulb was reasonable- cost for”labor” was extragent— over $20. Please somebody explain the “lBor” cos More

by BRGREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 14, 2024

Dealer rep, Josh, was wonderful but I did not enjoy the financing office. I would definitely recommend Josh and Hersons to others. More

by STACEY.ALTRICHTER
Recommend Dealer
Yes
Employees Worked With
Josh
August 12, 2024

wonderful people to work with, a lot of understanding straight up nice business always recommend them to all my friends More

by Elimeloul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 12, 2024

Service is great and does a good job. Waiting area is nice. Arturo is a great service manager. More

by tykygav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
August 12, 2024

Very easy and convenient for appointment to have recall repair done. My Seltos was ready a full hour ahead of expectations! Thx…! More

by KMHALL1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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