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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

August 20, 2024

It was a good experience. Keith is very nice guy and I thought the whole process went smooth. More

by APUMALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Camero
August 20, 2024

Excellent customer service and very helpful performance the place is clean over all great we come back again More

by marivhic69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 19, 2024

Cordial professional service and delivered in a timely manner with recommendations for future needed service. More

by MPAGIJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Cuello
August 19, 2024

Edgar explained the repair and listened patiently as i voiced my concerns. He showed interest and he assured me all will be taken care of. He said my car play was not damaged as a result of the accident a More

by MAURAB42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
August 19, 2024

Dealer work is guaranteed, so I like that element of bringing my car here for service. Also, I enjoy the staff because they are helpful, friendly, and professional. My recent experience was ok. I wa More

by A.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 19, 2024

Great service department. You can't get much better than Herson's Kia service. Thanks More

by TKACHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 19, 2024

Gerson s Honda is a good customer service thank you for the service of my car More

by WILLIAM.PARRAJ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
August 18, 2024

The service was polite, comprehensive, and efficient. I always use Herson’s collision center for automotive bodywork. More

by L.LECOMPTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 18, 2024

Always pleasant, professional and reasonable when it comes to repairs. I appreciate that they don’t OVERpromise and under deliver; just the opposite: they under promise and over deliver. More

by JUAN.P.URIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
August 18, 2024

Ordered and I stalled the incorrect part. Did take care of two recalls during the process though despite the incorrect service elsewhere. More

by fong249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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