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Herson's Kia

Rockville, MD

4.6
441 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 441 reviews

August 25, 2024

Good experience, thank you, Erick, for helping me with the purchase of my EV6. Will be back for my second vehicle. More

by JORGEORLANDO1490
Recommend Dealer
Yes
Employees Worked With
Erick
August 24, 2024

I enjoy coming there to keep my SUV serviced. The Staff Is Very Helpful And Nice. More

by jlwyche8792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departure
August 24, 2024

I've have gotten better service in the pass. This time not so good. Employees going back and forward about thier work schedule. Then was told my cabin filter was dirty. Cabin filter was change More

by jab2542
Service Time
Recommend Dealer
No
Employees Worked With
Didn't use these departments
August 23, 2024

The sales staff was knowledgeable and went out of their way to satisfy me, including procuring a vehicle from another dealer. More

by GSWALUK
Recommend Dealer
Yes
Employees Worked With
John Wyatt
August 23, 2024

Great sales staff. Josh Detrick was wonderful. Very responsive and informative. Very good experience at Herson's. More

by kumeasg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick, Jorge Cuevas
August 21, 2024

In calling service I got to speak with a knowledgeable person! The service rep was very polite and helpful. Thanks. More

by swarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
August 21, 2024

Everyone was very pleasant but I was assigned a nice young guy who knew nearly nothing about the car or the process of selling a car. This resulted in countless trips to “ask my manager”. I think my rat More

by george.withers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No answer
August 21, 2024

Sale person is very good how ever his day off he come to help me out . More

by OO.AHTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 21, 2024

Awful I had my car for engine replacement. As soon as I get my car the radiator hose clamp did not tighten enough and after 30 miles when I got to Costco the lower radiator hose took off and More

by Ebad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian cuello
August 20, 2024

It was a good experience. Keith is very nice guy and I thought the whole process went smooth. More

by APUMALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Camero
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