
Herson's Kia
Rockville, MD
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I can't thank enough the whole staff at Herson's. From Ralph, to Daniel, Jazz and Garrick. Your professionalism, customer service, is over the top. They really go above and beyond for their customers From Ralph, to Daniel, Jazz and Garrick. Your professionalism, customer service, is over the top. They really go above and beyond for their customers. More
Great staff and excellent Customer service. I would definitely recommend this Dealership to friends and family. I would definitely recommend this Dealership to friends and family. More
It is so hard to get through to someone in the service department when you call. When I finally made the appointment and took my car I was told that I will have to leave the car over night to fix the iss department when you call. When I finally made the appointment and took my car I was told that I will have to leave the car over night to fix the issue after I mentioned on my request what the issue was. If not for this bad experience I would say this place is not bad. More
I've have gotten better service in the pass. This time not so good. Employees going back and forward about thier work schedule. Then was told my cabin filter was dirty. Cabin filter was change This time not so good. Employees going back and forward about thier work schedule. Then was told my cabin filter was dirty. Cabin filter was change with last oil change and the car hasn't been driven that much since last change. More