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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

August 30, 2024

This service person treated me very well and respected. He was very cooperative, understanding and met my needs. More

by BUDARE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 29, 2024

The wait was very long for the Hybrid we ordered. After finally arriving to the US the process went very smoothly. Technical, sales, & the financial departments took care of everything in a timely ma More

by krankit212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James & Diego 5 stars each
August 28, 2024

VERY professional, kind & warm atmosphere. Good people, keep it up!! Arturo is very knowledgeable. Never forgets my name!! WOW!! More

by deojeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in the service department
August 28, 2024

Excellent service and amazing staff. The staff is very knowledgeable. Congratulations to James Goff to help me to buy my car. He is the best !! More

by oplazasp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 27, 2024

I can't thank enough the whole staff at Herson's. From Ralph, to Daniel, Jazz and Garrick. Your professionalism, customer service, is over the top. They really go above and beyond for their customers More

by BILBAO.LILIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 26, 2024

Matthew and the team were great. They were able to help us get the vehicle we needed. Thank you. More

by emackenze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter, Laura Ferguson, Garrick Rumley
August 26, 2024

Great staff and excellent Customer service. I would definitely recommend this Dealership to friends and family. More

by l.ruano69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
High Wyatt (Sales) and Diego Del Aguila (Finance), Garrick Rumley
August 25, 2024

2hours for scheduled oil change. Way too long to have to wait in your lounge area, don’t you think? More

by TIMBENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 25, 2024

Good experience, thank you, Erick, for helping me with the purchase of my EV6. Will be back for my second vehicle. More

by JORGEORLANDO1490
Recommend Dealer
Yes
Employees Worked With
Erick
August 25, 2024

It is so hard to get through to someone in the service department when you call. When I finally made the appointment and took my car I was told that I will have to leave the car over night to fix the iss More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
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