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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

September 03, 2024

Isaac spent extensive time with our family reviewing several models and trims. He was kind, respectful and considerate - never pushy, always eager to answer questions and problem solve. When Jazz joined More

by annaeclements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Ulate, Jazz Delos Santos - 5 stars for both! I did not interact with the people listed above.
September 03, 2024

Keith and Jazz were very helpful. Everything felt so smooth. I’m super satisfied with my visit at this location! More

by raqarellano17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Jazz
September 02, 2024

John Wyatt was professional, knowledgeable, personable, helpful, and kind. Herson’s is fortunate to have him in your sales department. He was reassuring without being pushy. He knew what I wanted and made More

by JudysStuff3845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt and Diego at the Rockville Herson’s.
September 01, 2024

I took 1 our to wash since I received the text that the service was complete and they delivered it wet. More

by vivianagiubis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 01, 2024

Very good every helping me even though sale person comes to help me when he was day off thank for the opportunity to have my new car and I am looking forward to seeing you guys in future. More

by OO.AHTAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 01, 2024

Good work Great personnel to deal with all questions Answered about the process of repairs More

by ANTHONYDEVINE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Edgar
September 01, 2024

Service was good. Asked to have car washed and vacuumed, Had a coupon for it. Car barely washed and streaky, Front interior poorly cleaned and back not touched. F More

by Maggiekam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know him.
September 01, 2024

Herson’s Honda was wonderful. I highly recommend them. Both Michael Ostovani and Edgar Fuentes were very helpful and polite salesmen. I overall had a great experience buying a car More

by TAYLORUPDEGROVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ostovani
August 31, 2024

Oil change, tire rotation, in-cabin air filter, and made 3 recall repairs. Scheduling was convenient. Staff was friendly and helpful. More

by patrickhbrown
Recommend Dealer
Yes
Employees Worked With
Service department
August 31, 2024

Good day. I would like to express my appreciation for the prompt and efficient service I received at Hersions Kia. I had concerns about an unusual sound in my More

by silvia.esperanza03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
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