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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

September 01, 2024

Good work Great personnel to deal with all questions Answered about the process of repairs More

by ANTHONYDEVINE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Edgar
September 01, 2024

Service was good. Asked to have car washed and vacuumed, Had a coupon for it. Car barely washed and streaky, Front interior poorly cleaned and back not touched. F More

by Maggiekam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know him.
September 01, 2024

Herson’s Honda was wonderful. I highly recommend them. Both Michael Ostovani and Edgar Fuentes were very helpful and polite salesmen. I overall had a great experience buying a car More

by TAYLORUPDEGROVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ostovani
September 01, 2024

Very good every helping me even though sale person comes to help me when he was day off thank for the opportunity to have my new car and I am looking forward to seeing you guys in future. More

by OO.AHTAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 31, 2024

Oil change, tire rotation, in-cabin air filter, and made 3 recall repairs. Scheduling was convenient. Staff was friendly and helpful. More

by patrickhbrown
Recommend Dealer
Yes
Employees Worked With
Service department
August 31, 2024

Good day. I would like to express my appreciation for the prompt and efficient service I received at Hersions Kia. I had concerns about an unusual sound in my More

by silvia.esperanza03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 30, 2024

This service person treated me very well and respected. He was very cooperative, understanding and met my needs. More

by BUDARE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 29, 2024

The wait was very long for the Hybrid we ordered. After finally arriving to the US the process went very smoothly. Technical, sales, & the financial departments took care of everything in a timely ma More

by krankit212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James & Diego 5 stars each
August 28, 2024

Excellent service and amazing staff. The staff is very knowledgeable. Congratulations to James Goff to help me to buy my car. He is the best !! More

by oplazasp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 28, 2024

VERY professional, kind & warm atmosphere. Good people, keep it up!! Arturo is very knowledgeable. Never forgets my name!! WOW!! More

by deojeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in the service department
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