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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

September 07, 2024

Could not be happier with the two who handled this! ! It was a smooth operation! More

by fybwlb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hunter, Kevin Murphy
September 06, 2024

It was a pleasant experience. My car was in the shop very quickly and the service was done just as quickly. Waiting lounge was comfortable and coffee was good. Overall excellent e More

by Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
September 06, 2024

Excellent service and strong customer experience as usual. Arturo took care of me. Thank you! More

by HINCKEJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Arturo in the Service dept. I had one of my Kia's in for service.
September 03, 2024

Everyone was very helpful and patient while I decide what my next move will be with purchasing a car. Thank you Herson team. More

by CATAYLOR8996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (sales dept) Don't recall meeting Laura, Laura Ferguson, Garrick Rumley
September 03, 2024

Great shopping experience overall! Our salesperson, Matt Hunter, was truly dedicated and patient, taking a lot of time to show us several vehicles and answer all of our questions. High More

by Jan Hromadko / Natalia Drozdiak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
September 03, 2024

Matt was excellent in helping us find the car that worked best. Very friendly and knowledgeable - it was a great experience all around More

by nat.droz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
September 03, 2024

Isaac spent extensive time with our family reviewing several models and trims. He was kind, respectful and considerate - never pushy, always eager to answer questions and problem solve. When Jazz joined More

by annaeclements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Ulate, Jazz Delos Santos - 5 stars for both! I did not interact with the people listed above.
September 03, 2024

Keith and Jazz were very helpful. Everything felt so smooth. I’m super satisfied with my visit at this location! More

by raqarellano17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Jazz
September 02, 2024

John Wyatt was professional, knowledgeable, personable, helpful, and kind. Herson’s is fortunate to have him in your sales department. He was reassuring without being pushy. He knew what I wanted and made More

by JudysStuff3845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt and Diego at the Rockville Herson’s.
September 01, 2024

I took 1 our to wash since I received the text that the service was complete and they delivered it wet. More

by vivianagiubis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
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