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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

September 14, 2024

Great service. Easy to get in and out. Uber drop off and pick up. Kept in touch More

by LROTELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Lee
September 14, 2024

Leo was an excellent staff member who helped tremendously with my vehicle and navigating through my repairs. Kudos to Leo! More

by mazavala415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 14, 2024

Love the dealerships. People are very friendly and helpful. They helped me by recommending or what best for me. More

by Jojo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith, John, and Josue
September 14, 2024

We hiccups getting here, but working with the team here at Herson’s has been all I would have hoped for. More

by richmcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
September 13, 2024

Great customer service to help achieve your desired needs. I am very happy with my vehicle. More

by vmontano36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego and Matthew Hunter were very kind and excellent!, Laura Ferguson, Garrick Rumley
September 12, 2024

Everyone was kind who attended us that day And they answered every question I made More

by QUEENSOFIA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cuello
September 11, 2024

We had a great customer service experience at Herson's Kia. We went to several dealerships in the DMV and found Herson's to be the most straightforward. Our salesperson, James, was particularly refreshing More

by bill.ecenbarger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff
September 11, 2024

Good customer service, home pick-up and drop-off service, highly recommended. The advisor's knowledge is at a high level, and good follow-up by phone. More

by episcolade
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 11, 2024

Down to Business, no non sense, great experience. In and out in under an hour. More

by brody.ofarrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 10, 2024

The service advisor was not honest because he promised to give me a 10% discount for the service but changed to 5% at the checkout. More

by henry1
Recommend Dealer
No
Employees Worked With
Garrick Rumley
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