Herson's Honda

Mrs Tosca Leon managed the work on my car. She explained wht get password to work. this is a very frustrationat should be ordered to take care of the problems I mentioned. She called me with th She explained wht get password to work. this is a very frustrationat should be ordered to take care of the problems I mentioned. She called me with the total cost and called when the car was ready. She provided a smooth operation and I felt confident that my car was it top running order for my trip. A very pleasant lady. I am not associated with any dealership or service center. More

oil change i had cesar lemus and he was very helpful explaining what my car needed,everytime i go there i go see cesar lemus because he has a great customer ser i had cesar lemus and he was very helpful explaining what my car needed,everytime i go there i go see cesar lemus because he has a great customer service and he makes sure my car is done quick. More

No Nonsense Purchase I had not planned on purchasing the car when I just stopped by Herson's Honda. In fact, the week before I had gone to Auto Nation Honda in Sterling/As I had not planned on purchasing the car when I just stopped by Herson's Honda. In fact, the week before I had gone to Auto Nation Honda in Sterling/Ashburn VA and they did not want to even come down a bit on their before tax and tags figure. At lunch time, my friend and I stopped by Herson's. Robbie greeted us and we started the process. The manager Justin was also a great gentleman and was willing to negotiate and he did. We agreed on a price and I am happy with my Honda CRV Touring AWD. I got the car fully loaded plus added an 8 year warranty and all together with tax and tags was still below what Auto Nation offered before taxes, tags, and any warranties. They are even providing me a 2 year oil and filter change for free. I recommend this dealership to anyone and if you are going there, tell them Cyrus sent you. Cheers and Happy Driving. :-) More

Maintenance Check in was fast and easy. Excellent work, customer service, professionalism, and knowledge of services provided. Vehicle was ready before promise ti Check in was fast and easy. Excellent work, customer service, professionalism, and knowledge of services provided. Vehicle was ready before promise time. I am very satisfied with my service experience. More

Safety Recall Called the dealership and spoke to Cesar Lemus about my safety recall, he gave a time when to come and was quick and easy. Called me when it was ready Called the dealership and spoke to Cesar Lemus about my safety recall, he gave a time when to come and was quick and easy. Called me when it was ready couple of hours later was letting me updates on my vehicle. Very knowledgeable and very professional. More

Completely satisfied since 2002 Rose is the best, remembers us from time to time, and has our best interests in mind. Herson is a trusted dealer - bought and serviced three Odesseys Rose is the best, remembers us from time to time, and has our best interests in mind. Herson is a trusted dealer - bought and serviced three Odesseys with them since 2002. Was not happy that their on-line scheduling tool was not working this time and their help-line did not help. Didn't grade them down this time, but hope it is working next time. More

I had a delightful and informative experience at Herson's. David Mulcahy was the sales professional who helped my son and I go through the process of choosing the Honda Ridgeline for my new vehicle. Although i David Mulcahy was the sales professional who helped my son and I go through the process of choosing the Honda Ridgeline for my new vehicle. Although it was a rainy day, David was unaffected by the weather and pointed out all the interesting and notable features on the trucks exterior. Once inside we had a delightful test drive where I learned the important safety features that the Ridgeline has available. All the other fabulous details were discussed and David did not mind me having a thousand questions about each feature. In summary, I would recommend David to any friends or family. He is a good guy with a thorough knowledge base of all the Honda's. I'm so excited to be a first time Honda owner and first time truck owner. Thank you so much David! More

Consistently good service to our cars Great problem solving, customer service and vehicle service. Wait times are always as predicted, service is explained fully as well as additional prob Great problem solving, customer service and vehicle service. Wait times are always as predicted, service is explained fully as well as additional problems discovered, along with their recommendation. More

Very professional and positive attidude environment Mr. CesarLemus was very courtesey and has a great positive and cooperative attiude. It was a pleasure to deal with him and received his recommendation Mr. CesarLemus was very courtesey and has a great positive and cooperative attiude. It was a pleasure to deal with him and received his recommendations for future services. More

Service Came in for a B 1 Maintenance Service. It was quick and easy. Was able to get some reading done in the lounge area while I waited, which was very conv Came in for a B 1 Maintenance Service. It was quick and easy. Was able to get some reading done in the lounge area while I waited, which was very convenient. More