Herson's Honda

Regular service Brought my car in for regular service, scheduled appointment. Service advisor met me and quickly took the car in for service. Service was completed Brought my car in for regular service, scheduled appointment. Service advisor met me and quickly took the car in for service. Service was completed within the time they told me it would take. More

Service Review-Maintenance and Recalls So my car is at 243000 miles and still going strong. There is a reason why this is happening for a 2005 Honda Civic. These guys have been good to my So my car is at 243000 miles and still going strong. There is a reason why this is happening for a 2005 Honda Civic. These guys have been good to my car and good to my wallet. It also helps that every other oil change is free. I would totally recommend Herson's service because my car is still going strong. More

Regular Service Always Excellent I have owned two Honda Accords purchased new from Herson's Honda in Rockville during the past 20 years and taken the cars to Herson's Honda in Rockvil I have owned two Honda Accords purchased new from Herson's Honda in Rockville during the past 20 years and taken the cars to Herson's Honda in Rockville, MD for service. The Herson's Honda service team in Rockville, MD has consistently provided excellent and prompt professional service. More

service on lock actuator Rose answered any and all of my questions during my 4 hour wait as well as going over the complete service report with me at the end. This is a sug Rose answered any and all of my questions during my 4 hour wait as well as going over the complete service report with me at the end. This is a suggestion for future surveys: The company processing/ making up the questions needs to allow the respondent more than one answer on the question "when selecting an employee at the dealership to work with...", especially when you're dealing with someone within the service dept. More than one answer applies to this particular question when it comes to the service dept. In fact, whoever creates these surveys may want to revisit the question and possibility add a totally separate question. More

Regular Service To the point, I was in and out. Did not wait long at all. Thank you for making it easy, Weston. Keep up the great service. To the point, I was in and out. Did not wait long at all. Thank you for making it easy, Weston. Keep up the great service. More

Herson's Honda The car is 16 years old and running well! That tells me we are getting very good service at Herson's Honda. I worked with Rose Byrd for the first ti The car is 16 years old and running well! That tells me we are getting very good service at Herson's Honda. I worked with Rose Byrd for the first time and everything was clearly discussed and taken care of. More

customer service This is the first time i met rose to help me when I brought my car for the service , she was very professional detailed update step by step, friendly, This is the first time i met rose to help me when I brought my car for the service , she was very professional detailed update step by step, friendly, pleasant. i would love to have her help me when i need the service for my car. More

Great Service and customer care. I went to Herson's with my car when I need assistance with my car. Warner DeLeon was polite and of great help by informing me every step of the way wh I went to Herson's with my car when I need assistance with my car. Warner DeLeon was polite and of great help by informing me every step of the way while my car was being worked on. He explained and made it clear what was done and what else needed to be done. Thank to Warner, I recommended Herson's to some people who needed car assistance. More

Outstanding Service Edgar Cruz took my 2006 Honda Ridgeline in for a factory recall and to replace a tail light and did a fantastic job. I actually showed up a little bit Edgar Cruz took my 2006 Honda Ridgeline in for a factory recall and to replace a tail light and did a fantastic job. I actually showed up a little bit late and Edgar was flexible and still managed to take care of my truck. He really seems like a genuine guy and a hard worker. I would recommend him to anybody that wants the best service. Thanks Edgar! More

Honda Service Everyone at Honda was unfailingly polite and efficient. Everything was clearly explained. Car was ready when they said it would be ready. Everything m Everyone at Honda was unfailingly polite and efficient. Everything was clearly explained. Car was ready when they said it would be ready. Everything moved like clockwork. More