Herrnstein Hyundai, Inc.
Chillicothe, OH
Filter Reviews by Keyword
By Type
1,042 Reviews of Herrnstein Hyundai, Inc.
Dealer was able to quickly diagnose problems with braking system and wiring issues from two separate incidents. Crossing fingers that there are no future problems. Offered loaner car for extended work th system and wiring issues from two separate incidents. Crossing fingers that there are no future problems. Offered loaner car for extended work that required waiting for part delivery. Thanks Matt. More
When we made the service appointment, we were told that the work would take about two hours. It ended up taking four hours. After two hours of waiting, we finally asked the service manager if the car was d the work would take about two hours. It ended up taking four hours. After two hours of waiting, we finally asked the service manager if the car was done only to be told that they hadn’t even started on it yet. Had we originally been told that it would take this long we would have made other arrangements other than waiting for the car. The lack of information from the service manager and his response of, “Oh, yeah, sorry about that,” were more than inadequate. More
The service staff was extremely pleasant and very knowledgeable. The mechanics were able to diagnose the complex intermittent problems that I was having with my car in only a few short hours, allowin knowledgeable. The mechanics were able to diagnose the complex intermittent problems that I was having with my car in only a few short hours, allowing me not to miss any work time. I would absolutely recommend this dealership to anyone friend or family for any sales or service needs. More
Was not please with my oil change. Oil was splattered all over my windshield and under my hood. I called to see what happened, left a message and no call back! Not only was the oil cha Oil was splattered all over my windshield and under my hood. I called to see what happened, left a message and no call back! Not only was the oil change expensive but I had to replace my month old wipers that was also expensive due to oil all over them. More
The salespeople and the finance department. They were all great to work with. And I will recommend this dealership do anybody looking for a car They were all great to work with. And I will recommend this dealership do anybody looking for a car More