Herrnstein Hyundai, Inc.

Great customer service support from JR! Will send more business. Worth the drive from Columbus Will send more business. Worth the drive from Columbus More

When we made the service appointment, we were told that the work would take about two hours. It ended up taking four hours. After two hours of waiting, we finally asked the service manager if the car was d the work would take about two hours. It ended up taking four hours. After two hours of waiting, we finally asked the service manager if the car was done only to be told that they hadn’t even started on it yet. Had we originally been told that it would take this long we would have made other arrangements other than waiting for the car. The lack of information from the service manager and his response of, “Oh, yeah, sorry about that,” were more than inadequate. More

The service staff was extremely pleasant and very knowledgeable. The mechanics were able to diagnose the complex intermittent problems that I was having with my car in only a few short hours, allowin knowledgeable. The mechanics were able to diagnose the complex intermittent problems that I was having with my car in only a few short hours, allowing me not to miss any work time. I would absolutely recommend this dealership to anyone friend or family for any sales or service needs. More

Was not please with my oil change. Oil was splattered all over my windshield and under my hood. I called to see what happened, left a message and no call back! Not only was the oil cha Oil was splattered all over my windshield and under my hood. I called to see what happened, left a message and no call back! Not only was the oil change expensive but I had to replace my month old wipers that was also expensive due to oil all over them. More

They are very very friendly and will answer any questions I have. Service is quick. I have. Service is quick. More

JR was wonderful getting me into my brand new hyundai elantra. The staff was great the process was fast and easy. elantra. The staff was great the process was fast and easy. More

The salespeople and the finance department. They were all great to work with. And I will recommend this dealership do anybody looking for a car They were all great to work with. And I will recommend this dealership do anybody looking for a car More

The best dealership around for sales and service! All the employees are very friendly and helpful. All the employees are very friendly and helpful. More

The employees are friendly and knowledgeable. Service was great and facilities are clean and nice. Service was great and facilities are clean and nice. More

I’ve always had great service from this dealer. I would recommend going to them even if you have another brand that they don’t sell. I would recommend going to them even if you have another brand that they don’t sell. More