Herrnstein Hyundai, Inc.

This trip was the 2nd time for this same issue. Why it wasn't fixed the first time or done properly I guess I'll never know because they don't care to talk to you about or have answers when asked. Why it wasn't fixed the first time or done properly I guess I'll never know because they don't care to talk to you about or have answers when asked. This is the 3rd time of using the service department for this vehicle including routine maintenance and I AM NOT A FAN nor am I a fan of the sales department I wish I would've taken my money elsewhere. I had simple free requests but they never followed through even after they said it wouldn't be a problem. More

It was a comfortable, relaxing environment to be in while waiting on my recall fix. waiting on my recall fix. More

I took my vehicle in for a routine oil change. The process was completed in a timely manner. They let me know I needed new filters and didn't try to force other products not needed. I will continu The process was completed in a timely manner. They let me know I needed new filters and didn't try to force other products not needed. I will continue to go to Herrnstein for all my vehicle needs More

Excellent customer service! I have bought several vehicles from this dealership and have always had an excellent experience! I am always greeted with a smile and never feel rush I have bought several vehicles from this dealership and have always had an excellent experience! I am always greeted with a smile and never feel rushed or pressured during the buying process! More

Our salesman Josh was very helpful and made good suggestions to help us make our decision. suggestions to help us make our decision. More

Our salesman Josh Fife was very kind and made great suggestions that helped us make our decision. suggestions that helped us make our decision. More

Mr Ackley and Brody was very amazing and highly recommend them to everyone who needs a vehicle them to everyone who needs a vehicle More

I received excellent service from Brooke Paul and everyone else that I worked with. Trade in and completing the sale was easy and simple. The process was straightforward and quicker than I anticipate everyone else that I worked with. Trade in and completing the sale was easy and simple. The process was straightforward and quicker than I anticipated. Thank you for the great service! More

Great place for service, amazing people who work there. Love the new waiting area as well! Love the new waiting area as well! More

Received excellent service from Tyler. Very knowledgeable and personable. Multiple options to chose from. All staff very friendly. Very knowledgeable and personable. Multiple options to chose from. All staff very friendly. More