Herrnstein Hyundai, Inc.
Chillicothe, OH
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1,042 Reviews of Herrnstein Hyundai, Inc.
Devon and Adam in the service department were so much help and were overall just great. Adam in sales was awesome to work with and was so patient with all my questions. help and were overall just great. Adam in sales was awesome to work with and was so patient with all my questions. More
Absolutely exceptional service and facilities. The employees were very quick to greet us and get out vehicle in. We only waited an hour for the repair and multiple employees passed by and asked if The employees were very quick to greet us and get out vehicle in. We only waited an hour for the repair and multiple employees passed by and asked if we needed anything or just talked. Great job Herrnstein!! More
Service was great, but communication was nonexistent. Appointment was 11/29 - got call car was done on 12/22 it was finished. Called in 4 different times to check on status of my vehicle, and never got Appointment was 11/29 - got call car was done on 12/22 it was finished. Called in 4 different times to check on status of my vehicle, and never got a return call back. Finally, 3 weeks of car being there and telling them i wasn't leaving any more messages and needed to speak with someone, spoke to service who told me that they had to order a part and was waiting for it to arrive, but had no idea when it would be available. 2 days later got a call saying vehicle was done. More