Herrin-Gear Lexus - Service Center

Gay is wonderful and always a pleasure to work with!! Christine is excellent in her absence and always helpful! Christine is excellent in her absence and always helpful! More

I normally deal with Gay but Christine took good care of me since Gay was out. me since Gay was out. More

Gay is my service advisor - scheduled service online .... easy, easy. Gay is always accommodating and in this instance she called asking if I could bring the car for service earlier than the available time easy, easy. Gay is always accommodating and in this instance she called asking if I could bring the car for service earlier than the available time .... awesome folks at Herrin-Gear. More

Gay is my service advisor always excellent.Josh was great and excellent in her absent and excellent in her absent More

Very professional. Extremely nice. Was able to address all concerns for my car. Thank you all concerns for my car. Thank you More

Efficient professional well doneJosh was great and the Efficient professional well done Josh was great and the courier service was outstanding Good job Efficient professional well done Josh was great and the courier service was outstanding Good job More

Came in for regular maintenance and the service staff found an issue with my car that was able to be fixed the same day. I am pleased with the thorough inspection of my car, otherwise I might have had a found an issue with my car that was able to be fixed the same day. I am pleased with the thorough inspection of my car, otherwise I might have had a real issue down the road. More

I would of given a 1 star rating if it hadn't been for Stan. Awesome service manager. Thank you Stan! Stan. Awesome service manager. Thank you Stan! More

Excellent service ,Gay is usually my service advisor ,Josh fill in and took very good care of me. ,Josh fill in and took very good care of me. More

Service advisor Al Bouldin was a lifesaver. Had a dead battery - jumped off twice during day - before arriving at dealership 15 mins before service Dept closed. He was so kind and understanding. apologize battery - jumped off twice during day - before arriving at dealership 15 mins before service Dept closed. He was so kind and understanding. apologized that they did not have my battery in stock but would get one the next morning. As promised he called me mid morning to let me know car was ready. When I picked up he had also had the car washed. He is the best!! More