Herrin-Gear Lexus - Service Center

30,000 Mile Service My 2015 RX Lexus received excellent service in a timely manner. Gay kept me informed throughout the 1 hour 45 minutes time period and went personally My 2015 RX Lexus received excellent service in a timely manner. Gay kept me informed throughout the 1 hour 45 minutes time period and went personally to pick -up and return my car from the car wash.. More

They changed my battery, They were great, stayed after closing to get me back on the road, even though it took longer than they expected. They were very helpful. They were great, stayed after closing to get me back on the road, even though it took longer than they expected. They were very helpful. More

Pleased!!! Shoun is the greatest!!! Rebecca was so sweet! Mr. Gorman was so nice!! All of you solved a problem no one else was able to. Most of all they sincerel Shoun is the greatest!!! Rebecca was so sweet! Mr. Gorman was so nice!! All of you solved a problem no one else was able to. Most of all they sincerely cared, . Shoun followed up making sure everything was ok and I was satisfied ??💓💓💓 I am definitely pleased!!!!! Thank all of you so much👍....... More

5 Star Excellent customer service. Professional and timely. Did not have to wait for a long time. Service personnel explained everything thoroughly. Car wash Excellent customer service. Professional and timely. Did not have to wait for a long time. Service personnel explained everything thoroughly. Car wash was great and appreciated. More

Very helpful People were very helpful. I have to travel a long distance so it is good when they have a loaner car for me to use. no complaints as they are very bu People were very helpful. I have to travel a long distance so it is good when they have a loaner car for me to use. no complaints as they are very busy and do the best they can do. More

Initial 5000 mi service I was seen on time, according to my appointment. I waited for my service. It was quick and easy and I included a vacuum and wash. I was seen on time, according to my appointment. I waited for my service. It was quick and easy and I included a vacuum and wash. More

Speedy My oil change was quick. Complimentary wash was a little slow. But they did a nice job. Gaye is always a pleasure to work with. My oil change was quick. Complimentary wash was a little slow. But they did a nice job. Gaye is always a pleasure to work with. More

First time visiting service I missed the turn into Service due to the construction, but two nice gentlemen in a golf cart saw that I was "lost" and led me to Service. All staff I missed the turn into Service due to the construction, but two nice gentlemen in a golf cart saw that I was "lost" and led me to Service. All staff was friendly and went above and beyond. The Service Tech even found me in the waiting room to clarify someting I needed done. More

80K Service Scheduled the appointment online. My car was taken into service at the appointed time. The service was completed in less than an hour. Great experi Scheduled the appointment online. My car was taken into service at the appointed time. The service was completed in less than an hour. Great experience More

Gay is always engaged in helping customers. She greets u with a smile and gives you an ideal on how long the process will take. She keep you updated on the process of your vehicle. After the se She greets u with a smile and gives you an ideal on how long the process will take. She keep you updated on the process of your vehicle. After the service, she takes your money with a smile. More