Herrin-Gear INFINITI

Randy is always great. Great Service. Scheduled service the morning of and was greeted with a smile. The entire team had a positive attitude. Randy is always a knowledgeable Great Service. Scheduled service the morning of and was greeted with a smile. The entire team had a positive attitude. Randy is always a knowledgeable service representative. Hope Randy continues with Herrin Gear Infiniti. More

awesome, as usual The customer service is great Randy is great (has been my contact for years) lobby is nice, good refreshments bathroom is nice, clean with nice soa The customer service is great Randy is great (has been my contact for years) lobby is nice, good refreshments bathroom is nice, clean with nice soaps/lotions. Women like that kinda stuff fast. More

Very pleasant I always call and ask for Quincy. He is always very helpful and friendly. He takes care of things and gets my car back to me as quickly as possible. I always call and ask for Quincy. He is always very helpful and friendly. He takes care of things and gets my car back to me as quickly as possible. More

Outstanding I am from out of town so when I come to Jackson I always have tons of errands to do that day. The service department is very respectiful of my time a I am from out of town so when I come to Jackson I always have tons of errands to do that day. The service department is very respectiful of my time and helping me to get in and out as fast as possible. They are always accommodating to me. Very professional and I would recommend them to anyone! More

Very professional professionally handled by service writer--it was simply 2 oil changes & an in-cabin filter chg out but it all went smooth and on time. professionally handled by service writer--it was simply 2 oil changes & an in-cabin filter chg out but it all went smooth and on time. More

Easy Easy Easy as it that is how I like it Easy to drop-off, catch a ride from Herrin-Gear's courtesy driver, easy pick up, quality work performed, and a fair price charged. Quincy always make Easy to drop-off, catch a ride from Herrin-Gear's courtesy driver, easy pick up, quality work performed, and a fair price charged. Quincy always makes the customer experience excellent. More

Excellent Service Randy Walker always ensures an excellent experience in the Service Department. My vehicle is properly serviced and available for pick up at the time Randy Walker always ensures an excellent experience in the Service Department. My vehicle is properly serviced and available for pick up at the time promised. I appreciate Randy going the extra mile to ensure my Service Department experience is always exceptional. More

Oil change Service rep is very helpful and explained what service was needed due to the amount of mileage on my vehicle and also ways to better afford it Service rep is very helpful and explained what service was needed due to the amount of mileage on my vehicle and also ways to better afford it More

Excellent service with customer satisfaction as main goal Quency Coleman is main reason I use your location. He does what he says and wants customer to be completely satisfied. Service is fast and thorough an Quency Coleman is main reason I use your location. He does what he says and wants customer to be completely satisfied. Service is fast and thorough and reliable. Great location! More

Service was thorough and completed in a timely manner. Excellent customer service. Service staff very courteous, friendly and helpful. Rating is a 10, with a recommendation to utilize this dealership's s Excellent customer service. Service staff very courteous, friendly and helpful. Rating is a 10, with a recommendation to utilize this dealership's service department again, More