Herrin-Gear INFINITI

Great experience The staff in the service center are friendly and professional. The work is of good quality and the wait for your vehicle is not very long. The staff in the service center are friendly and professional. The work is of good quality and the wait for your vehicle is not very long. More

Scheduled oil change I would highly recommend the folks at Herrin Gear Infiniti. Quincy is a super service advisor. Call him for all your Infiniti service needs. Servic I would highly recommend the folks at Herrin Gear Infiniti. Quincy is a super service advisor. Call him for all your Infiniti service needs. Service department is always prompt. More

Very satisfied with my overall experience. Samona Gray was very informative and knowledgeable about the services my vehicle needed and was a pleasure to work with. I really appreciated how plea Samona Gray was very informative and knowledgeable about the services my vehicle needed and was a pleasure to work with. I really appreciated how pleasant and prompt she was in getting me the information I needed. More

Another Great Service Experience Randy held my hand thru another service. Did not try to sell me something that was unnecessary. He was friendly, considerate and informative, yet ag Randy held my hand thru another service. Did not try to sell me something that was unnecessary. He was friendly, considerate and informative, yet again. More

Superior Service The lady providing the service was very detailed in explaining the issues with my vehicle. She was extremely pleasant and took the necessary time to The lady providing the service was very detailed in explaining the issues with my vehicle. She was extremely pleasant and took the necessary time to answer any questions I had. More

Efficient, friendly and accommodating! The service department is stellar and the sales department is wonderful as well! I highly recommend this dealership! Ellen Smith (Infiniti QX80) The service department is stellar and the sales department is wonderful as well! I highly recommend this dealership! Ellen Smith (Infiniti QX80) More

Oil change Always treated very nice go above and beyond to make sure I am comfortable and always try to get me ready in a timely way Always treated very nice go above and beyond to make sure I am comfortable and always try to get me ready in a timely way More

Grand Simone gray is awesome. First off I called the dealership, I thought it was a recording. Then she said this is simone how can help you, I said girl yo Simone gray is awesome. First off I called the dealership, I thought it was a recording. Then she said this is simone how can help you, I said girl you sound like a recording. I told her about my previous experience were i called almost all morning and never got anybody on the phone. She assured me that things were better now, and new employees. So I was very pelased, she was the same bubbly person in person. Thanks again simone More

15000 mile service Called the service department yesterday to schedule service Tristan Taylor got me in first thing this morning!!!! Superb service and wonderful servic Called the service department yesterday to schedule service Tristan Taylor got me in first thing this morning!!!! Superb service and wonderful service representative the complete staff including Tristan have always been very helpful and informative! This customer service will definitely make it an easy choice when it come to buying my next INFINITI. Hands down Herrin-Gear is top rated in my book! More

Issue with Sunroof Our QX 60 sunroof shattered and I called the dealership for guidance. Quincy in service was Johnny on the spot with me and our issue. Got in two day Our QX 60 sunroof shattered and I called the dealership for guidance. Quincy in service was Johnny on the spot with me and our issue. Got in two days later and had a loaner waiting for me to head home. Service and personnel were all great. More