Herrin-Gear INFINITI

Grand Simone gray is awesome. First off I called the dealership, I thought it was a recording. Then she said this is simone how can help you, I said girl yo Simone gray is awesome. First off I called the dealership, I thought it was a recording. Then she said this is simone how can help you, I said girl you sound like a recording. I told her about my previous experience were i called almost all morning and never got anybody on the phone. She assured me that things were better now, and new employees. So I was very pelased, she was the same bubbly person in person. Thanks again simone More

15000 mile service Called the service department yesterday to schedule service Tristan Taylor got me in first thing this morning!!!! Superb service and wonderful servic Called the service department yesterday to schedule service Tristan Taylor got me in first thing this morning!!!! Superb service and wonderful service representative the complete staff including Tristan have always been very helpful and informative! This customer service will definitely make it an easy choice when it come to buying my next INFINITI. Hands down Herrin-Gear is top rated in my book! More

Service Quincy was very helpful and went above and beyond What he needed to make my first visit here pleasurable and painless. I will return. Thanks Quincy! Quincy was very helpful and went above and beyond What he needed to make my first visit here pleasurable and painless. I will return. Thanks Quincy! More

Issue with Sunroof Our QX 60 sunroof shattered and I called the dealership for guidance. Quincy in service was Johnny on the spot with me and our issue. Got in two day Our QX 60 sunroof shattered and I called the dealership for guidance. Quincy in service was Johnny on the spot with me and our issue. Got in two days later and had a loaner waiting for me to head home. Service and personnel were all great. More

The best in Jackson I have had many dealings here and hey have the best staff and service in Jackson if any other dealer I have encountered. Love them. I have had many dealings here and hey have the best staff and service in Jackson if any other dealer I have encountered. Love them. More

Why I now get my car serviced at the dealership I've never been a dealership service individual, but after my various experiences with HG, specifically my service consultant, Mr. Randy, I would not I've never been a dealership service individual, but after my various experiences with HG, specifically my service consultant, Mr. Randy, I would not think of going elsewhere. More

Excellent Service I brought my Q60 in because of a rattling sound coming from the passenger rear area. I knew there was a chance that the service tech would not hear i I brought my Q60 in because of a rattling sound coming from the passenger rear area. I knew there was a chance that the service tech would not hear it, because it sometimes would not make the noise. After a 2nd road trip with the service tech, he figured it out and promptly took care of it. They also performed a few other services that needed addressing that I was not even aware of. I really appreciated the amount of time and diligence that everyone took to correct issues. Would highly recommend! More

Samona was extremely courteous and helpful I was offered a free oil change and came in for that. Multi point check showed I needed a couple of things but can not afford them right now. I will I was offered a free oil change and came in for that. Multi point check showed I needed a couple of things but can not afford them right now. I will be back soon. More

Excellent My visit was handle with professionalism and the timely manner was excellent. I will and would recommend this Service to all that has Infiniti. Quincy My visit was handle with professionalism and the timely manner was excellent. I will and would recommend this Service to all that has Infiniti. Quincy always provides top and professional service More

regular service for my FX35 I have had my car serviced now for 6 years and my service tech has done a wonderful job every service call good job keep up the good service. I have had my car serviced now for 6 years and my service tech has done a wonderful job every service call good job keep up the good service. More