Herrin-Gear INFINITI
Jackson , MS
Filter Reviews by Keyword
By Type
Showing 851 reviews
very pleased We have worked with Antonio before and really like him. He is very knowledgeable about the Infiniti and was helpful in explaining about all the featu We have worked with Antonio before and really like him. He is very knowledgeable about the Infiniti and was helpful in explaining about all the features. More
new car purchase I was looking for a new car and was going to contact a couple of local dealers for pricing and help. After talking to the general manager Shanehan Wes I was looking for a new car and was going to contact a couple of local dealers for pricing and help. After talking to the general manager Shanehan Westphal he gave me a fair price and made me want to do business with them . I never even called the other dealership . The price we agreed to on the phone that day never changed and they were fair on including a trade in as part of the deal . It made the whole process go smooth and I hopefully will come back to this team in the future. More
30,000 mile oil change & tire rotation I was very pleased with this service Randy got my car in at my appointed time and work was completed in 30 minutes. Thank you for this prompt service I was very pleased with this service Randy got my car in at my appointed time and work was completed in 30 minutes. Thank you for this prompt service. More
Great Serivice I give the rating I did due to they was great and the most friendliest staff I have dealt with. They make you feel like the customer is number one whe I give the rating I did due to they was great and the most friendliest staff I have dealt with. They make you feel like the customer is number one when you with them. I really enjoyed that about them. More
Service Wait time is rediculous. In the beginning I/husband told them what and why we were there from the appt we made we were under the assumption they alrea Wait time is rediculous. In the beginning I/husband told them what and why we were there from the appt we made we were under the assumption they already knew yet had no clue. I gotta a call saying my was read yet everything that was requested was not done. I was there with my car at 9:00am but service wasn’t completed until around 2:00 or later and I felt it was because they didn’t do what was requested per appointment or check in. More
Great 30,000 mile service! The loaner was available and in great shape. The handoff was smooth and efficient - as usual. My car drove quite well when I picked it up. The loaner was available and in great shape. The handoff was smooth and efficient - as usual. My car drove quite well when I picked it up. More
battery needed to be replaced need a battery Randy check my old one and came to the conclusion that I need a new one and I was please with the price.Thank you Randy in the service need a battery Randy check my old one and came to the conclusion that I need a new one and I was please with the price.Thank you Randy in the service department. More
Amazing This is the second Infiniti I have owned and I have loved every second of it They found the exact car I wanted and they even delivered it to me . All This is the second Infiniti I have owned and I have loved every second of it They found the exact car I wanted and they even delivered it to me . All the staff that help me thank you and God Bless you. Randy Walker thank you for all the years you have taken care of me & to Randy, Tim, Collin & everyone else thank you. I love my car it is beautiful and everyone loves it because they have never seen one and that’s because it’s a special edition. So blessed and loving my car. More
Battery needed to be replaced The service turned out well. Thank you. My vehicle was repaired after I had surgery. My two daughters picked up the vehicle after my husband receive The service turned out well. Thank you. My vehicle was repaired after I had surgery. My two daughters picked up the vehicle after my husband received a service call that we were for the pickup. More
Very happy Good customer service I have always had good service with this dealership. I would recommend this company to anyone whose trying to get started with a Good customer service I have always had good service with this dealership. I would recommend this company to anyone whose trying to get started with a car. More