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Herrin-Gear INFINITI

Jackson , MS

4.7
851 Reviews

1685 High Street

Jackson , MS

39202

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Showing 851 reviews

April 23, 2020

Excellent Customer Service Herrin Gear was very knowledgeable and professional courteous. They guided me through the purchase process without me feeling pressured. Everyone w More

by cfayebell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, Tim Gray, Justin McFarland
April 21, 2020

Service--prompt & helpful My vehicle was serviced promptly. Heather was wonderful, pleasant and helpful. I was provided a loaner vehicle, and the work was finished in one da More

by TZOdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Olsen
April 17, 2020

I was very satisfied with the service provided. He was very helpful and attentive to our needs. Did a great job explaining what repairs were made to our vehicle More

by MrzSingleton512
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
April 17, 2020

Me Trisha is awesome. She’s very polite, friendly and knowledgeable. She made sure she called me, to make sure of what I actually wanted. Thank you More

by Black Beauty QX60
Recommend Dealer
Yes
Employees Worked With
Trish
April 15, 2020

Service department is always busy, but manages to get job done well. Each time I’ve had a complaint arise the staff goes above and beyond to remedy the errors and make sure that I am well taken care of lovin More

by maceylee
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Antonio Chambers
April 15, 2020

Mrs. Heather and the Herring-Gear family made getting the airbag recall for my 2004 FX35 very easy. Due to my work schedule, they set me up with a loaner since I couldn’t drop the car off early enough the da More

by Sam.glorioso
Recommend Dealer
Yes
Employees Worked With
Heather Olsen
April 14, 2020

service Great service. Completed as requested. They took care of a recall while I was there for my regular service. t was completed while I waited. More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia Montgomery
April 14, 2020

Great service with welcoming smiles from your staff! The service Staff is very knowledgeable of needed service. The service department is clean and orderly. The Staff professional manner helps to get c More

by sdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Montgomery, James Ayers
April 01, 2020

I have had only one issue that we resolved to where I was totally satisfied. So as I said previously I will continue to use this service dept for my vehicle needs. Keep up the good work as far as I’m conce More

by Kkelly246
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
March 31, 2020

Best experience I have ever had at a service department, Tricia Montgomery was so nice and very helpful. Will definitely have my service done here More

by geana
Recommend Dealer
Yes
Employees Worked With
Tricia Montgomery
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