Herrin-Gear INFINITI
Jackson , MS
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Excellent Customer Service Herrin Gear was very knowledgeable and professional courteous. They guided me through the purchase process without me feeling pressured. Everyone w Herrin Gear was very knowledgeable and professional courteous. They guided me through the purchase process without me feeling pressured. Everyone was upfront and very transparant. More
Service--prompt & helpful My vehicle was serviced promptly. Heather was wonderful, pleasant and helpful. I was provided a loaner vehicle, and the work was finished in one da My vehicle was serviced promptly. Heather was wonderful, pleasant and helpful. I was provided a loaner vehicle, and the work was finished in one day so that I would not have to come back another day, which I really appreciated! I will be back. More
I was very satisfied with the service provided. He was very helpful and attentive to our needs. Did a great job explaining what repairs were made to our vehicle very helpful and attentive to our needs. Did a great job explaining what repairs were made to our vehicle More
Me Trisha is awesome. She’s very polite, friendly and knowledgeable. She made sure she called me, to make sure of what I actually wanted. Thank you knowledgeable. She made sure she called me, to make sure of what I actually wanted. Thank you More
Service department is always busy, but manages to get job done well. Each time I’ve had a complaint arise the staff goes above and beyond to remedy the errors and make sure that I am well taken care of lovin done well. Each time I’ve had a complaint arise the staff goes above and beyond to remedy the errors and make sure that I am well taken care of loving forward. More
Mrs. Heather and the Herring-Gear family made getting the airbag recall for my 2004 FX35 very easy. Due to my work schedule, they set me up with a loaner since I couldn’t drop the car off early enough the da airbag recall for my 2004 FX35 very easy. Due to my work schedule, they set me up with a loaner since I couldn’t drop the car off early enough the day of the scheduled service. This is my second time getting the FX serviced here and I will be bringing my FX back for future service jobs I can’t do myself, or don’t have time to do since the prices seem to be competitive with those of 3rd party mechanics. More
service Great service. Completed as requested. They took care of a recall while I was there for my regular service. t was completed while I waited. Great service. Completed as requested. They took care of a recall while I was there for my regular service. t was completed while I waited. More
Great service with welcoming smiles from your staff! The service Staff is very knowledgeable of needed service. The service department is clean and orderly. The Staff professional manner helps to get c The service Staff is very knowledgeable of needed service. The service department is clean and orderly. The Staff professional manner helps to get customers to return. More
I have had only one issue that we resolved to where I was totally satisfied. So as I said previously I will continue to use this service dept for my vehicle needs. Keep up the good work as far as I’m conce totally satisfied. So as I said previously I will continue to use this service dept for my vehicle needs. Keep up the good work as far as I’m concerned More
Best experience I have ever had at a service department, Tricia Montgomery was so nice and very helpful. Will definitely have my service done here Tricia Montgomery was so nice and very helpful. Will definitely have my service done here More