Herrin-Gear INFINITI

Repairs Having brought my car in for repairs as I always do at this fine service establishment, I received it back from being serviced in a timely manner from Having brought my car in for repairs as I always do at this fine service establishment, I received it back from being serviced in a timely manner from these fine folks. More

Great Customer Service and Care Mr. Ayers was very professional and showed interest in what I needed taken care of . To be honest, since I have been coming to Herrin-Gear Infiniti se Mr. Ayers was very professional and showed interest in what I needed taken care of . To be honest, since I have been coming to Herrin-Gear Infiniti service he is the only one that has taken time out to listen to me. Thanks for the great service and care. Also would like to thank Heather Olsen and Randy Walker for previous visits. More

Easy and very timely done. Justin was great and so was financing! Both were very knowledgeable and friendly. I would definitely drive from Louisiana again to buy here financing! Both were very knowledgeable and friendly. I would definitely drive from Louisiana again to buy here More

Percy was very professional and honest about my Infiniti need. He when as far as sending me pictures so I could see for myself. Really good guy. need. He when as far as sending me pictures so I could see for myself. Really good guy. More

Excellent excellent Excellent Great Great Great I had no problems. They completed my work in a timely manner and did great work I was very satisfied. problems. They completed my work in a timely manner and did great work I was very satisfied. More

Services First time because I just brought a q50 and took it in for services and everything went great! And will tell friends about how great you are First time because I just brought a q50 and took it in for services and everything went great! And will tell friends about how great you are More

Jerry Jones was my service consultant he was nice and understanding . He made sure I another car to use while my car was being services. understanding . He made sure I another car to use while my car was being services. More

Randy Walker is a great service advisor Although the service is great, the loaner vehicles are not clean nor sanitized. Please be aware that customers need a clean vehicle free of dirt and Although the service is great, the loaner vehicles are not clean nor sanitized. Please be aware that customers need a clean vehicle free of dirt and empty water bottles rolling around on the back seat. More

Excellent customer care from service advisor, Randy When I arrived for my appointment Randy was quickly available after the service Manager James greeted me. Randy pleasantly greeted me and had my loan When I arrived for my appointment Randy was quickly available after the service Manager James greeted me. Randy pleasantly greeted me and had my loaner car ready for me. I quickly took care of the paperwork and was told that they would call when my car was ready after the scheduled oil change and tire rotation. True to their word, Randy called and said my car was ready. I was in the middle of something at work and asked if I could delay the pickup a couple of hours. He was very agreeable to that and I felt no pressure to get the loaner back after I finished my task at my office. I will always ask for Randy to help me in the future. I think I am in good hands with him. More

Great car buying experience. Justin McFarland and Tim Gray were wonderful to work with. There was no sales pressure invoked and both were very knowledgeable. They truly seemed tha Justin McFarland and Tim Gray were wonderful to work with. There was no sales pressure invoked and both were very knowledgeable. They truly seemed that their main concern was our satisfaction. More