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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
Vehicles
4.8
875 Reviews
Call Dealership (601) 354-4821
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1685 High Street

Jackson , MS

39202

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Showing 875 reviews

September 06, 2020

I was very satisfied firstly getting an appointment right away. During an overall check of my car, I found out I needed brake lining. I was taken to the mechanic and shown the problem. I was very impressed. More

by peterlott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlene Cochran
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Nov 10, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Service Department. Your kind words are so appreciated and we are pleased that you were so well taken care of. We will certainly share your kind words and feedback with the staff. At Herrin-Gear we would love to become your number one choice for all things automotive. We know that accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

September 04, 2020

I had a excellent experience with the Infiniti service department. The service manager was working also, to get all the customers service. And that deserves 10 stars!! More

by Wandaherron.18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jones, James Ayers
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Nov 10, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with James and our Service Department. James and the Service team really strive to exceed expectation at every interaction. James's leadership and willingness to work alongside his team really set the tone. Your appreciation and kind words are appreciated and will certainly be shared with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

September 04, 2020

The staff was very helpful and friendly, and they took care of my every need. They always take care of my needs when it comes my car More

by MFan Ken76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlene Cochran
Report | Print
Nov 10, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. Your kind words are appreciated and we will certainly share them with the team. At Herrin-Gear our heart and aim are to exceed expectation with every interaction. We are so pleased that your experiences have continued to result in this desire. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

August 31, 2020

Gage and Shanehan worked with me to get the car I wanted. I am very happy with my car and my buying experience. I will be happy to send friends More

by Bhsimpson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Gage Tatum
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Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Gage, Shanehan and the Sales Department. We are so pleased that your experience went well and that you were able to get the vehicle you wanted. At Herrin-Gear, we would love to become your future choice for all of your automotive needs. We know accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

August 31, 2020

We had a great experience at Herrin-Gear in Jackson. Justin McFarland was very helpful. Great service staff!!!! I would gladly recommend my family and friends. More

by kgoss
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
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Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Justin and our Sales Team. Justin does a wonderful job for us and we are so happy to have him on our team. Your kind words are so appreciated and we will be sure to share them, with him and the Sales Team. Team members like Justin make reaching our goal of becoming your number one choice for all things automotive that much easier. If any of our team can ever assist, please do not hesitate to reach out. When you think automotive, think Herrin-Gear. We appreciate your business and hope to see you again very soon!

August 31, 2020

This is our first Infinity and it's first service. I couldn't be happier with your employees. Very happy we purchased from you all. More

by Topher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
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Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. At Herrin-Gear we would love to become your number one choice for all things automotive. We know accomplishment of this goal will only happen one positive interaction at a time and we are so pleased that our Sales and Service Teams seem to have delivered well on this promise. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope this will be the beginning of a long standing automotive relationship!

August 28, 2020

Great service. James went above and beyond expectations. Communicated well regarding vehicle. Staff very willing to assist with all concerns. Cleaned vehicle above what was expected. More

by sstasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers
Report | Print
Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with James and our service department. James leadership in the service department shows and really pays off in a team willing to go the extra mile. Your kind words are appreciated and will certainly be shared with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

August 28, 2020

Friendly service personnel; I had no problems with my visit. They were able to address my needs in a timely fashion. I would gladly recommend to others. More

by Amy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. We are so pleases that the service provided was both pleasurable and efficient. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

August 26, 2020

Great Service staff. They we very friendly. Tricia was great at keeping me updated with what was going on. James came out and introduced himself. It made me feel very comfortable and at ease! More

by tamkat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Report | Print
Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia, James and the service department. Your kind words are appreciated and will certainly be shared with the team. At Herrin-Gear, we would love to become your number one choice for all things automotive. We know that accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do nit hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

August 26, 2020

Great service department and people! Very efficient and nice. Would not take my vehicle anywhere else. Tricia is the best. Great customer service and friendly. More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Nov 17, 2020 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia and out Service Department. We agree, Tricia is GREAT and we are very happy to have her on our team. Your kind words are appreciated and we will certainly share them with Tricia and the Service Team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

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