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Herrin-Gear INFINITI
Jackson , MS
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 875 reviews
October 09, 2020
Excellent service but waited all afternoon for the car to be ready due to the recall that was 3 hours long. Staff was wonderful to us and I got a free car wash the next day. Thanks again for the VIP treatm be ready due to the recall that was 3 hours long. Staff was wonderful to us and I got a free car wash the next day. Thanks again for the VIP treatment. More
by Karrjim
Employees Worked With
Antonio Chambers, Tricia Glaze
September 28, 2020
Service appointments at Herrin-Gear Infiniti are always pleasurable. The service department and Randy Walker especially, are top rate. It is easy in and easy out and we have been Infiniti drivers for man pleasurable. The service department and Randy Walker especially, are top rate. It is easy in and easy out and we have been Infiniti drivers for many years. My Infiniti QX 90 is a great ride! More
by MS MOM
Employees Worked With
Randy Walker
September 27, 2020
The members of the Service Department provide excellent customer care. Mr. Ayers and his team (Taylor) was very attentive to detail. I enjoyed my visit 😁 customer care. Mr. Ayers and his team (Taylor) was very attentive to detail. I enjoyed my visit 😁 More
by Christy
Employees Worked With
Taylor provides great customer care , James Ayers
September 25, 2020
I received excellent service from very professional and caring service staff members. I would highly recommend Infiniti dealer ship, service and parts departments to family and friends. caring service staff members. I would highly recommend Infiniti dealer ship, service and parts departments to family and friends. More
by infinitigirl56
Employees Worked With
Randy Walker
September 25, 2020
I love my QX60!! Your dealership has satisfied each y every need promptly and effectively!! A very satisfied customer!!!! I have told several people how nice this dealership is and service too!! every need promptly and effectively!! A very satisfied customer!!!! I have told several people how nice this dealership is and service too!! More
by Jf66
Employees Worked With
Taylor Hopkins
September 22, 2020
Great service with Mr. Randy Walker and Mr. James Ayers. I am always satisfied with my visit. My appointment was right on schedule and the service was completed in a timely manner. I am always satisfied with my visit. My appointment was right on schedule and the service was completed in a timely manner. More
by GS
Employees Worked With
Randy Walker, James Ayers
September 20, 2020
Great experience and customer service. The whole experience that I have had with Herrin gear since June 2020 has been like no other. Kudos to Herrin Gear and the staff. experience that I have had with Herrin gear since June 2020 has been like no other. Kudos to Herrin Gear and the staff. More
by rachellemckinley
Employees Worked With
Shanehan Westphal, James Ayers, Tricia Glaze
September 16, 2020
Experience was good, there was an issue with lug and incorrect part purchased from parts department during my last visit. The issue was corrected without hesitation. incorrect part purchased from parts department during my last visit. The issue was corrected without hesitation. More
by cassandrarankin
Employees Worked With
James Ayers, Tricia Glaze
September 16, 2020
I received great service from Mr. Jerry Jones. He was pleasant and broke down how long and what my car needed before leaving the dealership. It was a pleasure and I look forward to returning in the futur pleasant and broke down how long and what my car needed before leaving the dealership. It was a pleasure and I look forward to returning in the future. More
by Ken1234
Employees Worked With
Jerry Jones
September 07, 2020
Another excellent experience. I told Justin McFarland what I wanted and what I wanted to spend and be found me the perfect truck!! This is the second vehicle that I have purchased from this location, Ju what I wanted and what I wanted to spend and be found me the perfect truck!! This is the second vehicle that I have purchased from this location, Justin always make the process seamless!! Will definitely be back! More
by Fred_Kency
Employees Worked With
Justin McFarland
