Herrin-Gear INFINITI

Great working with Randy Walker. This was a repair of Great working with Randy Walker. This was a repair of heating unit in QX 60 and ended up needing more service work than anticipated. Randy was ver Great working with Randy Walker. This was a repair of heating unit in QX 60 and ended up needing more service work than anticipated. Randy was very informative and helpful in describing what was needed. More

I'm glad to know that I can take my car to Infiniti for good quality service. Keep up the good work and putting customers first. good quality service. Keep up the good work and putting customers first. More

Very good serviceFriendlyHelpful Aaa aaaa aaaa Very good service Friendly Helpful Aaa aaaa aaaa fffffghj gf ddd sssstgey They were very helpful and assisted me. Def did df. Re did ff Very good service Friendly Helpful Aaa aaaa aaaa fffffghj gf ddd sssstgey They were very helpful and assisted me. Def did df. Re did ff More

Great place I love being in the Infiniti family. Always courteous quick and efficient. I would recommend anyone to come to Herron-Gear Infiniti for purchasing and service. courteous quick and efficient. I would recommend anyone to come to Herron-Gear Infiniti for purchasing and service. More

MS. TRICIA MONGOMERY SHOWED SUPERB CUSTOMER SERVICE, VERY FRIENDLY, SHORT WAIT TIME, KEPT ME POSTED ON STATUS OF WORK, EVEN OFFERED SOMETHING TO DRINK WHILE WAITING, EXPLAINED IN DETAIL THE PROBLEM WITH VERY FRIENDLY, SHORT WAIT TIME, KEPT ME POSTED ON STATUS OF WORK, EVEN OFFERED SOMETHING TO DRINK WHILE WAITING, EXPLAINED IN DETAIL THE PROBLEM WITH MY VEHICLE AND ASSURED ME THAT THE PROBLEM WOULD BE FIXED , AND THAT'S JUST WHAT SHE DID, I COULD NOT HAVE ASKED FOR BETTER CUSTOMER SERVICE, BECAUSE OF GREAT CUSTOMER SERVICE I WILL ALWAYS SERVICE MY INFINITI AT HERRIN GEAR, AND REQUEST THAT MS. TRICIA ASSIST ME. THANKS FOR GOOD CUSTOMER SERVICE. I AM A SATISFIED AND PLEASED CUSTOMER. More

The nice lady that helped me was really nice and polite. She was doing three things in one. Multitasking great job. Keep people like her She was doing three things in one. Multitasking great job. Keep people like her More

Excellent service as always. Service was needed quickly due to bad battery so Randy Walker got me in right away and replaced my battery. Was able to get back to work as needed. due to bad battery so Randy Walker got me in right away and replaced my battery. Was able to get back to work as needed. More

The service department at Herrin-Gear Infiniti has left me very impressed each time I’ve had my car serviced. The service manager always extends his gratitude and makes sure everything has been resolved me very impressed each time I’ve had my car serviced. The service manager always extends his gratitude and makes sure everything has been resolved to my satisfaction. My service consultant has always made sure everything I had a concern with was acknowledged and taken care of and has made me aware of the progress of such repair or service. At my last service the Infiniti technician came to talk to me directly so I could relay to him any problems of concern. I was very confident of him as he was very knowledgeable and eager to help. I really appreciate the service department and their willingness to go out of their way to make sure that I have been accommodated and that I am a satisfied customer. More

Great product and service. Sales consultant, Randy Ivy was great. General manager, Shanehan Westphal was attentive. Second vehicle we have purchased from them, so loyal customer for a reason. was great. General manager, Shanehan Westphal was attentive. Second vehicle we have purchased from them, so loyal customer for a reason. More

Mr. Jones was courteous and professional. He kept me informed during the process. The waiting area was comfortable and I felt safe, in regards to COVID. informed during the process. The waiting area was comfortable and I felt safe, in regards to COVID. More