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Herrin-Gear INFINITI
Jackson , MS
851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 851 reviews
November 13, 2020
The service department at Herrin-Gear Infiniti has left me very impressed each time I’ve had my car serviced. The service manager always extends his gratitude and makes sure everything has been resolved me very impressed each time I’ve had my car serviced. The service manager always extends his gratitude and makes sure everything has been resolved to my satisfaction. My service consultant has always made sure everything I had a concern with was acknowledged and taken care of and has made me aware of the progress of such repair or service. At my last service the Infiniti technician came to talk to me directly so I could relay to him any problems of concern. I was very confident of him as he was very knowledgeable and eager to help. I really appreciate the service department and their willingness to go out of their way to make sure that I have been accommodated and that I am a satisfied customer. More
by jpQ60
Employees Worked With
James Ayers, Jerry Jones
November 12, 2020
Excellent service as always. Service was needed quickly due to bad battery so Randy Walker got me in right away and replaced my battery. Was able to get back to work as needed. due to bad battery so Randy Walker got me in right away and replaced my battery. Was able to get back to work as needed. More
by scubareb
Employees Worked With
Randy Walker
November 10, 2020
Mr. Jones was courteous and professional. He kept me informed during the process. The waiting area was comfortable and I felt safe, in regards to COVID. informed during the process. The waiting area was comfortable and I felt safe, in regards to COVID. More
by anit64
Employees Worked With
Jerry Jones
October 31, 2020
Taylor and Randy were very knowledgeable about my service needs and also looked and saw that there was a recall on the ECM on my vehicle as well. needs and also looked and saw that there was a recall on the ECM on my vehicle as well. More
by Wma8985582@comcast.net
Employees Worked With
Randy Walker, Taylor Hopkins
October 30, 2020
As stated, the service consultant and all others there were very friendly and accommodating. I appreciate the prompt service andI I have no concerns Any time I have dealt with a salesman, I have alway were very friendly and accommodating. I appreciate the prompt service andI I have no concerns Any time I have dealt with a salesman, I have always gotten great service.Thank you for the opportunity to respond. More
by Kay
Employees Worked With
James Ayers
October 27, 2020
Highly recommend this service center. I have been an Infiniti customer since 2004 and have always been pleased! Always very professional and helpful and always very satisfied with my experience with Her Infiniti customer since 2004 and have always been pleased! Always very professional and helpful and always very satisfied with my experience with Herrin Gear Infiniti. More
by Kelley Hennessey Sweat
Employees Worked With
Randy Walker
October 27, 2020
I think you take away from review asking customers to give a review. Time is very important to those that take the time to even consider submitting give a review. Time is very important to those that take the time to even consider submitting More
by qncolem
Employees Worked With
Randy Walker
October 26, 2020
Went in for service, made my appointment online. Process was quick and easy. As always staff was courteous and knowledgeable. Followed COVID protocols. I was on my way in no time was quick and easy. As always staff was courteous and knowledgeable. Followed COVID protocols. I was on my way in no time More
by cfayebell67
Employees Worked With
James Ayers, Jerry Jones
October 21, 2020
Very good service experience. Wasn't expecting customer service to be that great based on the not-so-good experience during scheduling. Turned out great. service to be that great based on the not-so-good experience during scheduling. Turned out great. More
by kdgamma3
Employees Worked With
Randy Walker
