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Herrin-Gear INFINITI

Jackson , MS

4.7
857 Reviews

1685 High Street

Jackson , MS

39202

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Showing 857 reviews

January 21, 2021

I have used Randy for service for several years and have always been treated fairly and with respect regarding both of our Infinity vehicles. We have a QX 80 and QX 60. Great vehicles. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review Randy and our INFINITI Service Department. At Herrin-Gear it is our goal to become your number one choice for all things automotive. Team members like Randy make accomplishing this goal much easier. Your kind words are so appreciated and we will certainly pass them along. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

January 19, 2021

Great customer service and very knowledgeable and prompt. I was satisfied with the service to car. Taylor and Mr. Ayers really did a great job. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, James Ayers, Taylor Hopkins
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Service Department. Your kind words are appreciated and will certainly be shared with the team. At Herrin-Gear, it is our goal to at least meet, but hopefully exceed your expectations with every interaction. Team members like Randy, James, and Taylor, sure make reaching this goal much easier. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

January 13, 2021

The tech was very helpful, kind and informative, I am very pleased with the service I will be returning for additional service for my car. More

by ernestine Smith
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
January 10, 2021

Randy Walker consistently provides outstanding customer service. Please note: I am contributing my time to fill this form out and do not appreciate your requirement of word length in submission of this fo More

by Claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Randy and the service team. We appreciate your business and hope to see you again soon!

January 10, 2021

Great service. Randy Walker does a great job. We are treated very well. Thank you for your great service It’s always nice to get a loaner. More

by MALEF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Randy and our Service Department. Randy has been a long time team member and we are so glad to have him on our team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

January 10, 2021

Great service from Tricia. She was very helpful & had a loaner car lined up ready when I got there. She evened offered to pick up my car in Meridian since she lives in Waynesboro. More

by Liz
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. Tricia does a fantastic job for us and we are so glad to have her on our team. Your kind words are so appreciated and we will certainly pass them along to her. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

January 08, 2021

I can truly say that my experience with this dealership has been phenomenal from the salesperson who sold me my vehicle to the service department who has done the maintenance. However, I must say that the More

by sefjstringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Tricia Glaze, Taylor Hopkins, Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. It is our goal to become your number one choice for all things automotive and it appears the INFINITI Team is doing a great job of delivering on that promise. We recently increased the size of our loaner fleet in order to accommodate for the increase in business. We value your feedback and will continue in an effort towards improving upon our processes and efficiencies. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

January 08, 2021

Our experience at Herrin-Gear Infiniti was exceptional. Our salesman, Mr. Lathario Barnes took time to make sure we understood everything that comes with our new luxury vehicle. He also made sure to help u More

by Karla Perkins Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Lathario Barnes
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Lathario and our dealership. At Herrin-Gear, we would love to become your number one choice for all things automotive. Team members like Lathario make accomplishing that goal, much easier. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

January 02, 2021

Terrance Burnett, salesman, was excellent. He showed us various makes and models, answered all our questions, explained advantages of each and did not over sale or become pushy. Tim Gray was helpful in rev More

by cfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, Tim Gray, Terrance Burnett
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our sales department. Your kind words are so appreciated and we will certainly share them with the team. At Herrin-Gear, we would love to become your number on choice for all things automotive. We understand that accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

December 29, 2020

I’m always pleased with the service I receive when going to this service provider. The staff are all very attentive and pay attention to details. More

by Kim
Recommend Dealer
Yes
Employees Worked With
James Ayers
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. Our service team strives hard to provide excellent service experiences and we are pleased to see that their efforts shine through. Your kind words are appreciated and we will certainly pass them along to the team. At Herrin-Gear, we would love to become your number one choice for all things automotive. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

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