Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herrin-Gear INFINITI
Jackson , MS
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 839 reviews
January 02, 2021
Terrance Burnett, salesman, was excellent. He showed us various makes and models, answered all our questions, explained advantages of each and did not over sale or become pushy. Tim Gray was helpful in rev various makes and models, answered all our questions, explained advantages of each and did not over sale or become pushy. Tim Gray was helpful in reviewing the Finance options. Shanehan was very friendly and took time with us and made it a point to say he was available if we ever had any questions with our purchase or future service. Everything went very smoothly. More
by cfranco
Employees Worked With
Shanehan Westphal, Tim Gray, Terrance Burnett
Helpful December 29, 2020
I’m always pleased with the service I receive when going to this service provider. The staff are all very attentive and pay attention to details. to this service provider. The staff are all very attentive and pay attention to details. More
by Kim
Employees Worked With
James Ayers
December 28, 2020
I didn't have an appointment, but Randy worked me in with ease. The staff is professional, courteous, and well informed concerning the products serviced. ease. The staff is professional, courteous, and well informed concerning the products serviced. More
by gcrittle
Employees Worked With
Randy Walker
December 25, 2020
Customer service was excellent! Scheduled time was prompted and the communication was very effective! Service provider was courteous and informative! We were very satisfied with the service provided!! prompted and the communication was very effective! Service provider was courteous and informative! We were very satisfied with the service provided!! Service provider went over and beyond the call of duty!!! Thank you for great customer service More
by ladetrice
Employees Worked With
Jerry Jones
December 24, 2020
Very nice, work was highly impressed. Car wash included.. customer service was great. I will always get my car service there... thank you for good service customer service was great. I will always get my car service there... thank you for good service More
by Portlandbrown3
Employees Worked With
Jerry Jones
December 20, 2020
The reason for my visit was an oil change. The service The reason for my visit was an oil change. The service department was friendly and professional. I dropped my car off and within 20-30 minutes I had The reason for my visit was an oil change. The service department was friendly and professional. I dropped my car off and within 20-30 minutes I had a notification with recommendations for my car. My car was running better than ever when I picked it up! More
by mindybell
Employees Worked With
Randy Walker, Tricia Glaze, Taylor Hopkins, Jerry Jones
December 18, 2020
Service appt was scheduled in advance. The service dept provided my service right at the appt time and got me in and out as I waited on my car. provided my service right at the appt time and got me in and out as I waited on my car. More
by Di
Employees Worked With
Tricia Glaze
December 11, 2020
The delivery of my new Infiniti QX80 was handled in a professional and courteous manner by Shanehan Westphal and Joseph Rice, III. I very much appreciate their excellent customer service. Thank you! professional and courteous manner by Shanehan Westphal and Joseph Rice, III. I very much appreciate their excellent customer service. Thank you! More
by Bill
Employees Worked With
Joseph Rice III
December 09, 2020
Antonio Chambers, Shanehan Westphal, and Tim Gray made this car buying experience the greatest. Mr. Chambers and Mr. Westphal ensured my surprise anniversary gift was just what my wife wanted! My brownie this car buying experience the greatest. Mr. Chambers and Mr. Westphal ensured my surprise anniversary gift was just what my wife wanted! My brownie points are now through the roof!!! More
by JusNess
Employees Worked With
Shanehan Westphal, Tim Gray, Antonio Chambers
