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Herrin-Gear INFINITI

Jackson , MS

4.7
857 Reviews

1685 High Street

Jackson , MS

39202

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Showing 857 reviews

February 15, 2021

You are a great team there at HERRIN- GEAR INFINITI. The service department have top service technicians and customer service representative. Thanks for your service and time. More

by Breakfast Blend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rev.. James Ayers , Tricia Glaze, Taylor Hopkins
Feb 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Service Department. The Service team works hard daily to deliver great experiences. Thank you for taking the time to recognize their efforts, your kind words are appreciated and we will certainly pass them along top the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again very soon!

February 05, 2021

What can I say. 🤔 Nothing but great services, great atmosphere . Keep up the good work. James and his team are awesome. Will continue to do business with you all. More

by LouisCynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Tricia Glaze, Taylor Hopkins, Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you so much for taking the time to rate and review your experience with our service department. James does a great job and his hard work and dedication to customer satisfaction shine through. Your kind words are so appreciated and we will make sure to pass them along. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

February 04, 2021

I went to Herrin Gear Infiniti to get my car serviced and received great service on yesterday. I am very pleased with the work that was done. More

by Sherondajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. James and Jerry do a fantastic job and really do their best to ensure customer satisfaction. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again very soon!

February 04, 2021

Excellent customer care experience each visit. I appreciate the drop off service and convenience that it provides. Consistent friendly personnel and staff team members. Thanks More

by stepholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris short, Taylor Hopkins
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. The service team works hard to provide positive experiences and you taking the time to share such kind words about them is so appreciated. At Herrin-Gear we would love to become your number one choice for all things automotive. We understand accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

February 02, 2021

Great customer care. They have have always taken care of my needs and I have no issues. Excellent service as everyone makes sure that I am straight by going above and beyond. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, James Ayers, Tricia Glaze, Taylor Hopkins
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. Your kind words are so appreciated and will be shared with the team. Our service department works hard to deliver great service and it appears they are doing a fantastic job for you. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

February 01, 2021

I like the great work ethic that the infinity Herrin gear Infiniti department has they try to get the problem solved and try to get you in what you need my car I’ll get your car fixed as possibly they try to More

by clyde.samuel918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery, Tim Gray, Antonio Chambers, James Ayers, Doyle Huff, Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you so much for taking the time to rate and review your experience with our dealership. At Herrin-Gear we would love to become your number one choice for all things automotive and it appears that the INFINITI team is doing a great job of helping us reach that goal. Your kind words are appreciated and we will certainly pass them along to the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

January 31, 2021

Excellent service...everyone went above and beyond. You can count on me as a returning customer. Great job James! Keep up the good work everyone!! More

by Twanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Taylor Hopkins
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with James and our Service Department. James and the Service Team do a great job. We appreciate you taking the time to pass along some kind words and will certainly share them with James and the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

January 30, 2021

Great customer service! Offered other methods of payment! Service department thoroughly explained the issues that were present. Did not pressure client. Offered assistance as needed as to waiting on service More

by ladetrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. At Herrin-Gear we would love to become your number one choice for all things automotive. We understand accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again very soon!

January 29, 2021

The service technician was very good. He was nice and very helpful. He was very prompt in getting my car ready for me.My car was very clean when I picked it up. More

by jhughes62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our dealership. At Herrin-Gear, we would love to become your number one choice for all things automotive. We understand that accomplishment of this goal will only happen one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

January 21, 2021

I used this service department many times before with my 2010 G37 and is very pleased with the service. However, additional complimentary oil changes could be offered. More

by JMAREE
Recommend Dealer
Yes
Employees Worked With
Justin McFarland, Tricia Glaze
Feb 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Service Department. Your continued business is appreciated. We will take your recommendations into consideration and appreciate your feedback. If any of our team can ever assist. please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

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