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Herrin-Gear INFINITI

Jackson , MS

4.7
857 Reviews

1685 High Street

Jackson , MS

39202

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Showing 857 reviews

April 12, 2021

Overall the service provide was great! Had to leave vehicle overnight which was an inconvenience but was provided transportation to home and return for vehicle pick up the following day! More

by t_rolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review! Your feedback helps us a lot as we're always looking for ways to improve our service. We appreciate your flexibility with the overnight, while we try to be as efficient as possible, our no 1 priority is always getting the job done right for you. We truly appreciate your business and hope to see you again in the future.

April 08, 2021

The service department was next to none! Had a wonder experience and will definitely be back for any problems! Thank you so much for everyone’s great attitude and caring hearts! More

by Wc0758
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Apr 10, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review! It's great to hear that you had such a fantastic experience with our service department. We appreciate your business and look forward to seeing you again!

March 31, 2021

I had a great experience getting my car serviced.Everything was timely and the technicians were nice and friendly!! The service was great and I will keep going back. More

by sheila Dickard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Tricia Glaze, Taylor Hopkins, Jerry Jones
Apr 01, 2021 -

Herrin-Gear INFINITI responded

Thank you for your continued confidence in our team. We understand there are many different options out there when it comes to servicing your vehicle - so truly, it means a lot when you choose Herrin-Gear. We appreciate your business and hope to see you again soon!

March 23, 2021

Staff is knowledgeable and friendly. I’ve always been pleased with the service provided by Herrin-Gear Infiniti Jackson. I plan to continue using this facility for my car care needs. More

by ATG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ivy
Mar 26, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your sales experience with Randy and the INFINITI team. It is our heart and goal to deliver excellent customer service and it looks like Randy helped to deliver on this promise. Your kind words are appreciated and we will certainly share them with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 21, 2021

Friendly and knowledgeable. During service they keep you informed about the service you are receiving. Everyone involved in your service is very friendly! Thanks for this. More

by CarolPitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 23, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our INFINITI Service Center. The service team works hard to deliver positive customer experiences. You taking the time to recognize their efforts is much appreciated and will certainly be shared with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 20, 2021

Wonderful experience! Terrance Burnett was a great salesman. Would highly recommend! Shanehan was great as well. They did everything they could to get me the best price as well as the best interest ra More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in Finance, Shanehan Westphal, Terrance Burnett
Mar 23, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Terrance and the Sales Department ant Herrin-Gear INFINITI. Terrance and the entire staff at Herrin-Gear work hard to deliver positive customer experiences. Your recognition of these efforts is appreciated and will be shared with the team. If any of our team can ever assist you, with anything. Please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 17, 2021

I love this dealership. Traded there before. They are the nicest dealership to do business with. They are always so courteous. Justin McFarland was our salesman. Nicest person. He was so courte More

by mwscrapbooker89
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Justin McFarland
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Justin and our INFINITI Sales Department. Justin does a great job for us and we are so happy to have him on our team. Your kind words are appreciated and we will certainly share them with Justin and the team. We know when buying a vehicle there are many choices and we are very pleased you continue to chose us! If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 17, 2021

I love the personalized service we receive from Taylor. She always keeps us informed every step of the way. As always, EXCELLECE AT IT'S BEST!!! More

by tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Taylor and our INFINITI Service Center. At Herrin-Gear we would love to become your number on choice for all things automotive. Team members like Taylor make accomplishment of this goal, much easier. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 16, 2021

Randy is a great service representative. He is very knowledgeable and keeps me informed on the status of my vehicle and he thoroughly reviews any issues concerning my vehicle. More

by avascott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Randy and our INFINITI service department. At Herrin-Gear it is our goal to become your number one choice for all things automotive. Team members like Randy make accomplishment of this goal much easier. and we are so happy to have him on our team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 13, 2021

Thank you for picking up my vehicle and getting it serviced and returned to me needed an oil change and tire rotation but additional service was required More

by denapenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia and our INFINITI Service Center. Tricia and the service team work hard, daily, to provide excellent customer experiences. You taking the time to compliment their efforts is appreciated and will certainly be passed along to the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

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