Herrin-Gear INFINITI

Best experience I have had at Infiniti in six years. Attentive customer service and good communication all done on a schedule that was convenient to me Attentive customer service and good communication all done on a schedule that was convenient to me More

The dealer worked with me to schedule an appointment that fit my needs and provided a loaner vehicle while they worked on my car. They met their projected completion time and performed the tire installation fit my needs and provided a loaner vehicle while they worked on my car. They met their projected completion time and performed the tire installation and 4 wheel alignment as requested. My service writer was professional and courteous and kept me informed of their progress on my car. More

You are a great team there at HERRIN- GEAR INFINITI. The service department have top service technicians and customer service representative. Thanks for your service and time. service department have top service technicians and customer service representative. Thanks for your service and time. More

What can I say. 🤔 Nothing but great services, great atmosphere . Keep up the good work. James and his team are awesome. Will continue to do business with you all. atmosphere . Keep up the good work. James and his team are awesome. Will continue to do business with you all. More

I went to Herrin Gear Infiniti to get my car serviced and received great service on yesterday. I am very pleased with the work that was done. received great service on yesterday. I am very pleased with the work that was done. More

Excellent customer care experience each visit. I appreciate the drop off service and convenience that it provides. Consistent friendly personnel and staff team members. Thanks appreciate the drop off service and convenience that it provides. Consistent friendly personnel and staff team members. Thanks More

Great customer care. They have have always taken care of my needs and I have no issues. Excellent service as everyone makes sure that I am straight by going above and beyond. my needs and I have no issues. Excellent service as everyone makes sure that I am straight by going above and beyond. More

I like the great work ethic that the infinity Herrin gear Infiniti department has they try to get the problem solved and try to get you in what you need my car I’ll get your car fixed as possibly they try to Infiniti department has they try to get the problem solved and try to get you in what you need my car I’ll get your car fixed as possibly they try to help you out they try to get you running and going and keep you running a goal and I have the greatest attitude the greatest hospitality in a try to get it make you feel is at home and it is as family as possible The manager tried to do everything in his power to make you feel at home and make you feel like a family member he also him and his staff tries to do everything in a possible power to get your car running and say your car and get you out any and on the road and keep you running it as fast as they can and do they have the great attitude to where you wouldn’t mind bringing your vehicle into Herrin gear Infiniti parts and service get your oil change and they they won’t they make you want to come back they also are a great team I appreciate them everything that they do and they tried to solve get my problems and saw only time I bring my car in More

Excellent service...everyone went above and beyond. You can count on me as a returning customer. Great job James! Keep up the good work everyone!! can count on me as a returning customer. Great job James! Keep up the good work everyone!! More

Great customer service! Offered other methods of payment! Service department thoroughly explained the issues that were present. Did not pressure client. Offered assistance as needed as to waiting on service Service department thoroughly explained the issues that were present. Did not pressure client. Offered assistance as needed as to waiting on service to be completed. More