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Herrin-Gear INFINITI

Jackson , MS

4.7
839 Reviews

1685 High Street

Jackson , MS

39202

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Showing 839 reviews

March 16, 2021

Randy is a great service representative. He is very knowledgeable and keeps me informed on the status of my vehicle and he thoroughly reviews any issues concerning my vehicle. More

by avascott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Randy and our INFINITI service department. At Herrin-Gear it is our goal to become your number one choice for all things automotive. Team members like Randy make accomplishment of this goal much easier. and we are so happy to have him on our team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 13, 2021

Thank you for picking up my vehicle and getting it serviced and returned to me needed an oil change and tire rotation but additional service was required More

by denapenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia and our INFINITI Service Center. Tricia and the service team work hard, daily, to provide excellent customer experiences. You taking the time to compliment their efforts is appreciated and will certainly be passed along to the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 13, 2021

I love Infiniti. Their cars are high quality and their service is superb. Professional, detailed, and fast. I will always buy Infiniti cars and trucks. More

by fmorris1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Jerry Jones
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our brand, dealership and the INFINITI Service Center. Customers, especially repeat customers are the life blood of our business and we are so pleased you continue to chose INFINITI and Herrin-Gear. If any of our team can ever assist you, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 10, 2021

Tricia was excellent and kept me informed the entire time and took time to make sure all my concerns were being addressed prior and during work More

by bryan.whalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our INFINITI Service Center. Tricia does a great job and your words of kindness will certainly be passed along to her. At Herrin-Gear we would love to become your number one choice for all things automotive. We know accomplishment of this goal will only happen, one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 10, 2021

Tricia was very informative. She explained to us how long it would take and it was exactly that. When we arrived to pick up vehicle the team was prompt, courteous. The car was clean and did not have oil in More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia and the INFINITI Service Team. Tricia and the team work hard to provide excellent customer service. Your kind words and recognition of their efforts is so appreciated and will certainly be passed along to the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 08, 2021

It was good service can’t complain at all and was very It was good service can’t complain at all and was very helpful with all my questions that I needed about my vehicle thank you Jerry Jones. More

by Taapb5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Mar 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Jerry and the INFINITI Service Center. In servicing your vehicle, we know you have a choice and we are pleased you chose Herrin-Gear. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

March 05, 2021

Wonderful service provided.......Top notch service every time I bring my car in to be checked for routine maintenance. They are always up front about what needs to be performed. More

by Mrs. H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ayers, Jerry Jones
Mar 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our INFINITI Service Center. The service team works hard to provide excellent customer experiences. You taking the time to share your experience and kind words is appreciated and we will certainly share it with them. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

February 28, 2021

Top notch service every time I bring my car in to be checked for routine maintenance. They are always up front about what needs to be worked on with flexible ways to get my car in and out. More

by coachgat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Mar 05, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our service department. The service team works hard to provide positive experiences. Your recognition and kind words regarding their efforts are appreciated and we will certainly share them with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

February 28, 2021

Tricia and James were great and very helpful. I came in with a fussy 2 year old and they may be feel comfortable. Service was fast and exceptional. More

by khalilahw99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Mar 05, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Tricia, James and or Service team at Herrin-Gear INFINITI. At Herrin-Gear, we would love to become your number one choice for all things automotive. We understand that accomplishment of this goal will only happen, one positive interaction at a time. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again soon!

February 27, 2021

Being a woman they always make me comfortable I never have any issues no matter who I’m working with they always provide the best service in all areas More

by Acire.erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Mar 05, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Jerry and our service department. Your kind words and recognition of their hard efforts are so appreciated and we will definitely share them with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

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