Herrin-Gear INFINITI

The staff was great! James Ayers did an outstanding job to make sure everything was done correctly and that I was satisfied with the service. I will be a a customer due to a great staff and a great job. . to make sure everything was done correctly and that I was satisfied with the service. I will be a a customer due to a great staff and a great job. ..keep up the good work! Thanks James More

The customer service I received was wonderful. And all of the staff I encountered was friendly. My concerns were addressed in a timely fashion and I was more than happy with the service I received. of the staff I encountered was friendly. My concerns were addressed in a timely fashion and I was more than happy with the service I received. More

Professional people providing on-time professional service. I had my oil changed and tires rotated. Service was completed within an hour from sign-in. Keep up the great service.. service. I had my oil changed and tires rotated. Service was completed within an hour from sign-in. Keep up the great service.. More

DO NOT buy a used car from this place! I take good care of my car. It hasn’t been a year yet since I purchased my car from this place, and it’s already messing up! of my car. It hasn’t been a year yet since I purchased my car from this place, and it’s already messing up! More

My salesman Terrance B. and service manager Jerry J. are the absolute best!!!!!! I will continue to make that 2 1/2 hour drive just for an oil change as long as the service continues to be great. They make the absolute best!!!!!! I will continue to make that 2 1/2 hour drive just for an oil change as long as the service continues to be great. They make you feel so appreciative for your business but I really really really appreciate you guys :-) More

Herrin-Gear Infiniti has horrible customer service and incompetent parts department team members. Very disappointed in my recent visit. Have yet to hear from mgmt. incompetent parts department team members. Very disappointed in my recent visit. Have yet to hear from mgmt. More

Our salesman (Justin) worked very hard for us , got me the most for my trade, and got the sales manager and finance manager involved to help put the deal together . They all were very professional!! the most for my trade, and got the sales manager and finance manager involved to help put the deal together . They all were very professional!! More

She was very help and very friendly. I think she is one of the best service person I have encountered in a long time Thanks 🤩 of the best service person I have encountered in a long time Thanks 🤩 More

The service rep was so nice. She helped me get the fob off the key ring when I was struggling and also helped to put it back on the key ring. Thanks! off the key ring when I was struggling and also helped to put it back on the key ring. Thanks! More

Mr.Ayers has always been a man of his word, he’s why we continue to bring our business to Herrin Gear, if he said it he meant it he doesn’t go back on his word. My husband and I greatly appreciate him and continue to bring our business to Herrin Gear, if he said it he meant it he doesn’t go back on his word. My husband and I greatly appreciate him and those who work for him, his kindness trickles down to his employees. More