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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
4.7
839 Reviews
Call Dealership (601) 354-4900
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1685 High Street

Jackson , MS

39202

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Showing 839 reviews

May 05, 2021

She was very help and very friendly. I think she is one of the best service person I have encountered in a long time Thanks 🤩 More

by boydmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
May 10, 2021 -

Herrin-Gear INFINITI responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Herrin Gear INFINITI

Helpful
April 13, 2021

Mr.Ayers has always been a man of his word, he’s why we continue to bring our business to Herrin Gear, if he said it he meant it he doesn’t go back on his word. My husband and I greatly appreciate him and More

by Adadevohs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Report | Print
Apr 15, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate your experience with our dealership! Your kind words about James are appreciated and we will certainly pass them along! If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
April 12, 2021

Overall the service provide was great! Had to leave vehicle overnight which was an inconvenience but was provided transportation to home and return for vehicle pick up the following day! More

by t_rolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Apr 12, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review! Your feedback helps us a lot as we're always looking for ways to improve our service. We appreciate your flexibility with the overnight, while we try to be as efficient as possible, our no 1 priority is always getting the job done right for you. We truly appreciate your business and hope to see you again in the future.

Helpful
April 08, 2021

The service department was next to none! Had a wonder experience and will definitely be back for any problems! Thank you so much for everyone’s great attitude and caring hearts! More

by Wc0758
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Report | Print
Apr 10, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review! It's great to hear that you had such a fantastic experience with our service department. We appreciate your business and look forward to seeing you again!

Helpful
March 31, 2021

I had a great experience getting my car serviced.Everything was timely and the technicians were nice and friendly!! The service was great and I will keep going back. More

by sheila Dickard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Tricia Glaze, Taylor Hopkins, Jerry Jones
Report | Print
Apr 01, 2021 -

Herrin-Gear INFINITI responded

Thank you for your continued confidence in our team. We understand there are many different options out there when it comes to servicing your vehicle - so truly, it means a lot when you choose Herrin-Gear. We appreciate your business and hope to see you again soon!

Helpful
March 23, 2021

Staff is knowledgeable and friendly. I’ve always been pleased with the service provided by Herrin-Gear Infiniti Jackson. I plan to continue using this facility for my car care needs. More

by ATG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Ivy
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Mar 26, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your sales experience with Randy and the INFINITI team. It is our heart and goal to deliver excellent customer service and it looks like Randy helped to deliver on this promise. Your kind words are appreciated and we will certainly share them with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
March 21, 2021

Friendly and knowledgeable. During service they keep you informed about the service you are receiving. Everyone involved in your service is very friendly! Thanks for this. More

by CarolPitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Mar 23, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our INFINITI Service Center. The service team works hard to deliver positive customer experiences. You taking the time to recognize their efforts is much appreciated and will certainly be shared with the team. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
March 20, 2021

Wonderful experience! Terrance Burnett was a great salesman. Would highly recommend! Shanehan was great as well. They did everything they could to get me the best price as well as the best interest ra More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in Finance, Shanehan Westphal, Terrance Burnett
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Mar 23, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Terrance and the Sales Department ant Herrin-Gear INFINITI. Terrance and the entire staff at Herrin-Gear work hard to deliver positive customer experiences. Your recognition of these efforts is appreciated and will be shared with the team. If any of our team can ever assist you, with anything. Please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
March 17, 2021

I love the personalized service we receive from Taylor. She always keeps us informed every step of the way. As always, EXCELLECE AT IT'S BEST!!! More

by tami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Report | Print
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with our Taylor and our INFINITI Service Center. At Herrin-Gear we would love to become your number on choice for all things automotive. Team members like Taylor make accomplishment of this goal, much easier. If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
March 17, 2021

I love this dealership. Traded there before. They are the nicest dealership to do business with. They are always so courteous. Justin McFarland was our salesman. Nicest person. He was so courte More

by mwscrapbooker89
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Justin McFarland
Report | Print
Mar 18, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Justin and our INFINITI Sales Department. Justin does a great job for us and we are so happy to have him on our team. Your kind words are appreciated and we will certainly share them with Justin and the team. We know when buying a vehicle there are many choices and we are very pleased you continue to chose us! If any of our team can ever assist, please do not hesitate to reach out. We appreciate your business and hope to see you again soon!

Helpful
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