Herrin-Gear INFINITI

Excellent customer service...loaner vehicle was ready to go within minutes of me checking in! Service Rep called periodically with repair status and other updates. go within minutes of me checking in! Service Rep called periodically with repair status and other updates. More

Any time we’ve taken my car to Herrin Gear, Trisha has always been extremely helpful and responsive. Very knowledgeable and pleasant as well. Amazing experience! always been extremely helpful and responsive. Very knowledgeable and pleasant as well. Amazing experience! More

Great experience and very knowledgeable salesperson Antonio chambers made our purchase experience great. And Timothy was great working with as well. The staff at herrin gear overall was great. Antonio chambers made our purchase experience great. And Timothy was great working with as well. The staff at herrin gear overall was great. More

The overall customer service was excellent, my loaner was ready for me to leave and get to work on time and Jerry called about 2 hrs later saying my car was ready for me to pickup. ready for me to leave and get to work on time and Jerry called about 2 hrs later saying my car was ready for me to pickup. More

Easy accessible, long wait time, no loaner available and it was needed. it was needed. More

Quick, corrected 2 problems and washed car. We thank you More

Great customer service, always puts the customer first. I am always satisfied with the work. am always satisfied with the work. More

Great service did not take all day Lathario and Tim were great very professional very good at their job.Thank you enjoying my new ride. great very professional very good at their job.Thank you enjoying my new ride. More

I am very satisfied with the work performed and I appreciate being dropped off to my house and having the car delivered to me when the work was completed, however I am very dissatisfied that I was ch appreciate being dropped off to my house and having the car delivered to me when the work was completed, however I am very dissatisfied that I was charged a “labor fee” for all the work done. I had my oil changed, tires rotated, breaks and rotors installed, as well as break fluid and belt installed. A “flat rate” may be a better option for the customer. From the invoice, the same tech performed all the work, so why so many labor changes? Seems like a complete rip off. More

Excellent service! Justin was answering my questions into the evening and he made the transaction smooth and flawless. The delivery service was excellent also. Definitely will purchase from them again the evening and he made the transaction smooth and flawless. The delivery service was excellent also. Definitely will purchase from them again More