Back

Herrin-Gear INFINITI

Jackson , MS

4.7
851 Reviews

1685 High Street

Jackson , MS

39202

Directions

By Type

Showing 851 reviews

June 25, 2021

Great customer service, always puts the customer first. I am always satisfied with the work. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, James Ayers
Jun 29, 2021 -

Herrin-Gear INFINITI responded

Thank you! We're glad to hear you had a great experience with our service team. If there's anything else we can assist with please don't hesitate to reach out. Have a great day!

June 23, 2021

Great service did not take all day Lathario and Tim were great very professional very good at their job.Thank you enjoying my new ride. More

by tharbn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Lathario Barnes
Jun 24, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review. We're glad to hear you had a great experience with Tim, Lathario and the rest of the team! We value your business and look forward to seeing you again in the future.

June 20, 2021

I am very satisfied with the work performed and I appreciate being dropped off to my house and having the car delivered to me when the work was completed, however I am very dissatisfied that I was ch More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Glaze
Jun 24, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review. We're glad to hear that you were satisfied with our service. We are always looking for ways to improve customer satisfaction so please know that your feedback is important to us. Thank you for choosing Herrin Gear INFINITI, have a great day.

June 18, 2021

Excellent service! Justin was answering my questions into the evening and he made the transaction smooth and flawless. The delivery service was excellent also. Definitely will purchase from them again More

by Allison T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 2 Curtis’s that did delivery-awesome, Justin McFarland
Jun 21, 2021 -

Herrin-Gear INFINITI responded

Allison - We're glad to hear you enjoyed your experience with Justin and appreciate the kind review! Please don't hesitate to reach out if there's anything else we can do for you! - Herrin Gear INFINITI Team

June 17, 2021

Excellent Service and Sales. Quick to reply to messages, easy drop off transition, fast service, top-notch customer service from start to finish. These guys make an already great car even better! More

by Wlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, Randy Walker, James Ayers
Jun 20, 2021 -

Herrin-Gear INFINITI responded

Thanks for choosing Herrin Gear INFINITI for all of your automotive needs! It's our goal to make your experience as enjoyable as possible from the very first moment. If there's anything else we can assist with just let us know. Have a great day!

June 15, 2021

It was a Pleasant Experience, everyone i dealt with helpful and courteous. I have enjoyed all my interactions with the dealership. i would recommend them More

by WilsonEatherly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Jun 17, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your most recent visit with us. We're glad to hear you had a great experience. If there's anything else we can assist with please let us know. Have a great day!

June 13, 2021

Love the text message saying the job was complete and ready for pick up. Car was clean and seat/ floor covers were added to protect the interior. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Jun 16, 2021 -

Herrin-Gear INFINITI responded

Kelly - Thanks so much! We're glad to hear you had a great experience with our service department. We value your business and look forward to seeing you again in the future.

June 12, 2021

Great service all around including the courtesy drivers. Mr. Ayers and Mr. Jerry Jones are wonderful. They addressed my concerns quickly and got me where I needed to be. Thank you!!! More

by Mrs. H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Jun 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review. We're glad to hear you had a great experience with Jerry and the rest of the team! If there's anything else we can assist with please let us know.

June 08, 2021

The service reps were friendly and helpful. They also recommended a front end alignment along getting new tires installed. My car rides so smooth and not pulling to the left side anymore. Thanks a millio More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
Jun 09, 2021 -

Herrin-Gear INFINITI responded

Shirley - Thanks for trusting Herrin Gear INFINITI for all of your automotive needs! Have a great day!

June 04, 2021

Our experience was very pleasant. Justin McFarland was very professional and made the process of trading our vehicle and the purchase of a newer vehicle very easy. More

by kreeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
Jun 08, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your most recent visit with us. We're glad to hear you had a great experience with Justin and the rest of the team! If there's anything else we can assist with please let us know. Have a great day!

...
30
...