Herrin-Gear INFINITI
Jackson , MS
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I am very satisfied with the work performed and I appreciate being dropped off to my house and having the car delivered to me when the work was completed, however I am very dissatisfied that I was ch appreciate being dropped off to my house and having the car delivered to me when the work was completed, however I am very dissatisfied that I was charged a “labor fee” for all the work done. I had my oil changed, tires rotated, breaks and rotors installed, as well as break fluid and belt installed. A “flat rate” may be a better option for the customer. From the invoice, the same tech performed all the work, so why so many labor changes? Seems like a complete rip off. More
Excellent service! Justin was answering my questions into the evening and he made the transaction smooth and flawless. The delivery service was excellent also. Definitely will purchase from them again the evening and he made the transaction smooth and flawless. The delivery service was excellent also. Definitely will purchase from them again More
Excellent Service and Sales. Quick to reply to messages, easy drop off transition, fast service, top-notch customer service from start to finish. These guys make an already great car even better! easy drop off transition, fast service, top-notch customer service from start to finish. These guys make an already great car even better! More
It was a Pleasant Experience, everyone i dealt with helpful and courteous. I have enjoyed all my interactions with the dealership. i would recommend them helpful and courteous. I have enjoyed all my interactions with the dealership. i would recommend them More
Love the text message saying the job was complete and ready for pick up. Car was clean and seat/ floor covers were added to protect the interior. ready for pick up. Car was clean and seat/ floor covers were added to protect the interior. More
Great service all around including the courtesy drivers. Mr. Ayers and Mr. Jerry Jones are wonderful. They addressed my concerns quickly and got me where I needed to be. Thank you!!! Mr. Ayers and Mr. Jerry Jones are wonderful. They addressed my concerns quickly and got me where I needed to be. Thank you!!! More
The service reps were friendly and helpful. They also recommended a front end alignment along getting new tires installed. My car rides so smooth and not pulling to the left side anymore. Thanks a millio recommended a front end alignment along getting new tires installed. My car rides so smooth and not pulling to the left side anymore. Thanks a million! More
Our experience was very pleasant. Justin McFarland was very professional and made the process of trading our vehicle and the purchase of a newer vehicle very easy. very professional and made the process of trading our vehicle and the purchase of a newer vehicle very easy. More