Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herrin-Gear INFINITI
Jackson , MS
857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 857 reviews
July 29, 2021
service consultant taylor hopkins kept me in the know every step of the way and peter akinwald, lead technician, made sure my car was fixed right and in line with infiniti specifications. every step of the way and peter akinwald, lead technician, made sure my car was fixed right and in line with infiniti specifications. More
by ototo08
Employees Worked With
James Ayers, Taylor Hopkins
July 28, 2021
Always efficient and friendly. Greeted by friendly support personnel to direct me to service writer. James Ayers and Randy Walker always go out of their way to help. Big shout out to the car wash crew support personnel to direct me to service writer. James Ayers and Randy Walker always go out of their way to help. Big shout out to the car wash crew that do an excellent job. More
by Janice and Steve Britton
Employees Worked With
James Ayers, Randy Walker
July 28, 2021
Ms Gilmore was great. She took care of all my issues very quickly. Keep up the good work, thank you for caring! Look forward to next visit. quickly. Keep up the good work, thank you for caring! Look forward to next visit. More
by Wma8985582@comcast.net
Employees Worked With
Ms Gilmore
July 26, 2021
Great customer service from time I dropped off to the time I picked up great sales manager great service writer no complaints. I love the customer service I will continue to have my car serviced at that time I picked up great sales manager great service writer no complaints. I love the customer service I will continue to have my car serviced at that this location More
by Laquanta Powell
Employees Worked With
Randy Walker, James Ayers
July 23, 2021
James was very efficient and courteous. I was very pleased with him. Thank you for a very good experience. James was very polite and attentive to detail. pleased with him. Thank you for a very good experience. James was very polite and attentive to detail. More
by cangel96
Employees Worked With
Jerry Jones
July 23, 2021
No problems at all!! Terrific service just like I have always come to expect from this service department!!! Could not have had a better experience always come to expect from this service department!!! Could not have had a better experience More
by Lou1972
Employees Worked With
Tricia Glaze
July 21, 2021
Excellent customer service James Ayers and Jerry Jones were very professional and responsive. The overall customer service was excellent and I will continue to use Herrin Gear for my car service. were very professional and responsive. The overall customer service was excellent and I will continue to use Herrin Gear for my car service. More
by missearnest
Employees Worked With
James Ayers, Jerry Jones
July 19, 2021
Excellent customer service; I was very pleased. James was very attentive & responsive and a pleasure to work with. I'll be bringing my vehicle here from now on. was very attentive & responsive and a pleasure to work with. I'll be bringing my vehicle here from now on. More
by Madison resident
Employees Worked With
James Ayers
July 16, 2021
Very complimentary, polite, and attentive. Communicated the service process and the estimated service time. Very informative. Answered my questions and fulfilled my request. Great service the service process and the estimated service time. Very informative. Answered my questions and fulfilled my request. Great service More
by Bobbie
Employees Worked With
James Ayers
July 16, 2021
Excellent service. Everybody I encountered was helpful and attentive. Service manager was friendly and helpful. Received good overview of service on vehicle. Timely help, clean reception environment and and attentive. Service manager was friendly and helpful. Received good overview of service on vehicle. Timely help, clean reception environment and pleasant staff! More
by Rolling18
Employees Worked With
Petrine Gilmore
