Herrin-Gear INFINITI

The Service guys are always very helpful and having to ability to pick up and drop off is Excellent - Service is what keeps me buying more Infiniti cars/suv at HGear. Thank you!!!!!! ability to pick up and drop off is Excellent - Service is what keeps me buying more Infiniti cars/suv at HGear. Thank you!!!!!! More

The service experience was awesome as well as finance. I appreciate everyone for their help appreciate everyone for their help More

Very professional and outstanding customer service with everyone I came in contact with. everyone I came in contact with. More

Customer service was exquisite. I appreciate everyone going the extra mile, Thankyou so very much going the extra mile, Thankyou so very much More

The staff is great and friendly! They take care of you at a reasonably time. a reasonably time. More

Service was wonderful. People went over and beyond to make me comfortable. I needed to sit outside during my wait and they brought out a chair for me and continued to make sure i had everything i needed make me comfortable. I needed to sit outside during my wait and they brought out a chair for me and continued to make sure i had everything i needed. Great Job! More

I've been a customer with this service dept. since 2005. Across those years, I've experienced hills and valleys here. I think HG Infiniti is now on a mountain with their service dept. Mr. Walker has been Across those years, I've experienced hills and valleys here. I think HG Infiniti is now on a mountain with their service dept. Mr. Walker has been a consistent positive element during this time and there was no difference this time. He's always very cordial and helpful. Mr. Ayers was also very pleasant and helped to ensure that I was kept updated on status of work and made my checkout easy-peasy. Thanks for all that you all do to keep my service days stress free! Kudos! More

Pleasantly greeted at the door with a genuine welcoming smile. smile. More

We have truly enjoyed the services that we have received from the service department. We have been able to schedule appointment and have our car scheduled in timely fashion. from the service department. We have been able to schedule appointment and have our car scheduled in timely fashion. More

My New Representative (Ms. Patrina) was FABULOUS! She listen to me rant about my issues with my vehicle, never stopped smiling, showed genuine concern, and kept me updated with everything going on. When listen to me rant about my issues with my vehicle, never stopped smiling, showed genuine concern, and kept me updated with everything going on. When you are having a trying week (as I was having), someone with genuine concern is an instant calming agent instead of someone that gives the basic "yes, ok" . When I needed further assistance, she reached out and got me the information needed to complete my needed service. She is definitely a KEEPER! More