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Herrin-Gear INFINITI

Jackson , MS

4.7
856 Reviews

1685 High Street

Jackson , MS

39202

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Showing 856 reviews

September 29, 2021

Great customer service, service dept. staff are fantastic. The representative I had was very good. More

by mrberry36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Sep 30, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your visit with us. We're so glad to hear you had a great experience with our team! If there's anything else we can assist with please don't hesitate to reach out.

September 23, 2021

Jerry Jones took real good care of me now if he was a Cowboys fan it would’ve been a greater experience. He also made sure I was able to make it to my next appointment with a courtesy ride More

by Terrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Sep 25, 2021 -

Herrin-Gear INFINITI responded

Thanks for visiting our dealership! We're glad to hear you had a great experience with Jerry and the rest of the team. We look forward to seeing you again in the future!

September 23, 2021

So far this dealership has met all of my expectations. Love my QX60, and appreciate your wonderful staff. More

by Bjford51
Recommend Dealer
Yes
Employees Worked With
Antonio Chambers
Sep 25, 2021 -

Herrin-Gear INFINITI responded

Thank you! Please don't hesitate to reach out if there's anything else you need!

September 18, 2021

This is my first Infiniti so I'm getting used to driving this SUV. I'm not really pleased with the QX50 performance I've driven Lexus & Mercedes. The Lexus SUVs did not have as good of warranty & promot More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Terrance Burnett, James Ayers, Tricia Glaze
Sep 21, 2021 -

Herrin-Gear INFINITI responded

Congrats on your first INFINITI purchase! If there are any further questions you have please don't hesitate to reach out to our team or stop by.

September 17, 2021

Totally awesome. We were treated with total respect. We were from Texas and Tricia treated us like family. More

by dickeyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Sep 21, 2021 -

Herrin-Gear INFINITI responded

Thanks for taking the time to rate and review your experience with us! Please let us know if there's anything else we can help with. Have a great day!

Sep 21, 2021 -

dickeyk responded

Sure wish yall were closer to Vicroria Texas we need dealerships like you guys...thanks again for taking care of us.

September 17, 2021

Friendly knowledgeable staff that go above and beyond to take care of your vehicle and make you feel they appreciate your business. More

by cfayebell67
Recommend Dealer
Yes
Employees Worked With
Patrina Gibson, James Ayers
Sep 21, 2021 -

Herrin-Gear INFINITI responded

Thanks for the great review! Please don't hesitate to give us a call or stop by if you need anything else!

September 13, 2021

Always a great service day at Herring Gear Infiniti of Jackson. James Ayers and the crew make me feel like a VIP and that my business is appreciated. More

by cfayebell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patronage Gilmore, James Ayers
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thanks for leaving us a review! We're glad to hear you had a great experience with James and the rest of the team. If there's anything else you need just let us know!

September 12, 2021

Randy Walker was very knowledgeable and could pinpoint the one problem I had noticed with my car. Otherwise I just needed an oil change and tires rotated until the check of systems discovered another pro More

by suzieh
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thank you for continuing to choose Herrin Gear INFINITI! Your feedback and experience are important to us. We're so glad to hear you had a more enjoyable experience this time around!

September 11, 2021

Service dept. rep. Was very knowledgeable , explained how i would receive a text about the services i asked for! Everything was very detailed! Overall experience was 100% in all areas! By the way i love the More

by Msviv46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thank you for leaving us a review. We're always looking to provide the best experience possible for our customers! If there's anything else we can help with please don't hesitate to give us a call or stop by!

September 05, 2021

I needed a new key fob for my 2007 Infiniti FX45. They had me in and out within an hour, and the cost was what I expected it to be. More

by Sam.glorioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Sep 09, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review. We're so glad we could help you get a new replacement fob! If there's anything else we can assist with please don't hesitate to reach out!

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