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Herrin-Gear INFINITI

Jackson , MS

4.7
856 Reviews

1685 High Street

Jackson , MS

39202

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Showing 856 reviews

January 01, 2022

This dealership provides excellent customer service and service. The manager is hands on. My service agent is very friendly and reachable and prompt. More

by sherryhaggard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for the 5-star rating! We are pleased to hear about your great experience with our dealership and team. We look forward to seeing you again!

December 31, 2021

Great customer service! Friendly staff, all willing to help. Hand sanitizer placed throughout the facility which was great to see. More

by Keisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for the review, Keisha! If there is anything else we can assist you with, please feel free to reach out!

December 30, 2021

Joseph Rice was AWESOME! Went the extra mile (literally) to meet me half way between Jackson and Starkville to show me the car and go for a test drive!!! More

by bobby
Recommend Dealer
Yes
Employees Worked With
Joseph Rice III
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for the review, Bobby! We are pleased to hear about your awesome experience with Joseph! We look forward to seeing you again for any of your future automotive needs!

December 30, 2021

We love coming for all services here. We always feel welcome and like you know us on a personal level! It speaks highly of Tricia and everyone else in the service center More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for your business, Kristen! We will let Tricia know about the positive feedback! If there is anything else we can help you with, please let us know!

December 29, 2021

The service was great and didn't take long to complete. The rep was very nice and kept checking in on to ensure everything was okay. More

by keshagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for your business and the 5-star review!

December 29, 2021

Pastor Ayers is an excellent manager and goes out of his way to make sure the customer is satisfied. Quency Coleman returning pushed things to an even higher degree of excellence (SO HAPPY HE IS BACK)! F More

by sdharper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for the review! We are pleased to hear about your great experience with our dealership and team! If there is anything else you need assistance with, please don't hesitate to reach out!

December 22, 2021

James is a shining star in an otherwise cloudy sky. Going forward I will only deal with him. More

by jbtj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Ayers
Dec 24, 2021 -

Herrin-Gear INFINITI responded

Thank you for choosing Herrin-Gear INFINITI. We look forward to seeing you again!

December 19, 2021

Very helpful. Got me in and out as quick as possible. Friendly as always and excellent service. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, James Ayers, Jerry Jones, Quency Coleman
Dec 22, 2021 -

Herrin-Gear INFINITI responded

We appreciate your business, Shannon! Thank you for trusting Herrin-Gear Infiniti!

December 18, 2021

Randy has always taken very good care of our cars, and been very helpful. We are grateful for his service. More

by cmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 21, 2021 -

Herrin-Gear INFINITI responded

Thank you for the review! We agree! We are grateful to have Randy on the team! If there is anything else we can assist you with, please feel free to reach out!

December 17, 2021

Randy Walker always goes above and beyond and is very knowledgeable. #1 in customer service. More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 21, 2021 -

Herrin-Gear INFINITI responded

Thank you for the 5-star review! We are pleased to hear about your wonderful experience with Randy! We will let him know about the positive feedback.

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