Herrin-Gear INFINITI

First impression was great. Immediate attention and review of service need. Ricara McLaurin was my Rep to assist me. Quickly identified herself and asked if I would be waiting or if I needed a ride. Ma review of service need. Ricara McLaurin was my Rep to assist me. Quickly identified herself and asked if I would be waiting or if I needed a ride. Made me feel good about choosing this location for service. Provided business card for contact, if needed. Service Manager came thru and welcomed me…nice touch. More

Great experience for the Herrin Gear Infiniti team. Service was completed in a timely fashion and without any problems. Service was completed in a timely fashion and without any problems. More

I was impressed with the work that was done. I appreciate them fixing it right the first time. Giving an accurate diagnosis. Also I love that they didn’t have to keep my vehicle an excessive amount of time. them fixing it right the first time. Giving an accurate diagnosis. Also I love that they didn’t have to keep my vehicle an excessive amount of time. Last but not least Quincy is amazing! He is knowledgeable and goes the extra mile to ensure you’re satisfied. Great customer service indeed! I will most definitely return! More

My Salesman Antonio and his sales manager worked patiently with me to ensure I got the exact vehicle I desired. patiently with me to ensure I got the exact vehicle I desired. More

Great service! My car was washed for me without asking! I was happy with my experience was happy with my experience More

This dealership provides excellent customer service and service. The manager is hands on. My service agent is very friendly and reachable and prompt. service. The manager is hands on. My service agent is very friendly and reachable and prompt. More

Great customer service! Friendly staff, all willing to help. Hand sanitizer placed throughout the facility which was great to see. help. Hand sanitizer placed throughout the facility which was great to see. More

We love coming for all services here. We always feel welcome and like you know us on a personal level! It speaks highly of Tricia and everyone else in the service center welcome and like you know us on a personal level! It speaks highly of Tricia and everyone else in the service center More

Joseph Rice was AWESOME! Went the extra mile (literally) to meet me half way between Jackson and Starkville to show me the car and go for a test drive!!! to meet me half way between Jackson and Starkville to show me the car and go for a test drive!!! More

The service was great and didn't take long to complete. The rep was very nice and kept checking in on to ensure everything was okay. The rep was very nice and kept checking in on to ensure everything was okay. More