Herrin-Gear INFINITI

Great experience with dealership. They completed the job on time and as promised. I picked Up my vehicle. Only thing they did not have a loaner vehicle that i could use over the weekend. on time and as promised. I picked Up my vehicle. Only thing they did not have a loaner vehicle that i could use over the weekend. More

Very prompt and courteous service. Definitely enjoyed the amenities of hot chocolate while waiting. Very nice amenities of hot chocolate while waiting. Very nice More

Randy Walker in customer service is a very nice man. He always gets me appointments that work with my schedule. I love that HG Infiniti let’s me know what services I need, at least in the future, but Randy always gets me appointments that work with my schedule. I love that HG Infiniti let’s me know what services I need, at least in the future, but Randy is never pushy just informative. More

Great Customer service, efficient, knowledgeable, courteous and willing to work to ensure you have the best infiniti experience possible. courteous and willing to work to ensure you have the best infiniti experience possible. More

The service was great friendly staff and workers overall all in satisfied and thanks again see you all next time all in satisfied and thanks again see you all next time More

Tricia Montgomery always makes sure everything is taken care of. Great team and services each visit. care of. Great team and services each visit. More

Customer Service was very good and I would recommend your service to anyone with a Infiniti vehicle. service to anyone with a Infiniti vehicle. More

I was impressed with the work that was done. I appreciate them fixing it right the first time. Giving an accurate diagnosis. Also I love that they didn’t have to keep my vehicle an excessive amount of time. them fixing it right the first time. Giving an accurate diagnosis. Also I love that they didn’t have to keep my vehicle an excessive amount of time. Last but not least Quincy is amazing! He is knowledgeable and goes the extra mile to ensure you’re satisfied. Great customer service indeed! I will most definitely return! More

Great experience for the Herrin Gear Infiniti team. Service was completed in a timely fashion and without any problems. Service was completed in a timely fashion and without any problems. More

First impression was great. Immediate attention and review of service need. Ricara McLaurin was my Rep to assist me. Quickly identified herself and asked if I would be waiting or if I needed a ride. Ma review of service need. Ricara McLaurin was my Rep to assist me. Quickly identified herself and asked if I would be waiting or if I needed a ride. Made me feel good about choosing this location for service. Provided business card for contact, if needed. Service Manager came thru and welcomed me…nice touch. More