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Herrin-Gear INFINITI

Jackson , MS

4.7
855 Reviews

1685 High Street

Jackson , MS

39202

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Showing 855 reviews

August 23, 2024

It was a very good and professional experience. Thanks for your assistance. Thank very much. More

by jreshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones, Taryn Williams
Aug 31, 2024 -

Herrin-Gear INFINITI responded

Thank you for your wonderful review! We're thrilled to hear that you had a very good and professional experience with our service department. Your satisfaction is our top priority, and we're always here to assist you with any of your automotive needs. We look forward to serving you again in the future! #HGCares

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August 12, 2024

A wonderful person to work with and easy to talk too. Great at his job. More

by katina_virgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Aug 17, 2024 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that Jerry Jones provided you with exceptional service. He is indeed a wonderful person to work with and excels at ensuring our customers have a positive experience. We appreciate your kind words and look forward to continuing to serve you and your INFINITI with the high level of care you expect from Herrin-Gear INFINITI!

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August 07, 2024

I was very satisfied the service I received at Herrin Gear. A special “thank you” goes to Jerry for his help. More

by Mrs. W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 09, 2024 -

Herrin-Gear INFINITI responded

Thank you for the wonderful 5-star review! We're thrilled to hear that you were very satisfied with the service you received at Herrin-Gear INFINITI. A special shoutout to Jerry for providing the exceptional help that made your experience stand out. Your satisfaction is our priority, an we're glad Jerry could deliver the top-notch service you deserve. We appreciate your business and look forward to serving you again in the near future!

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August 03, 2024

Exceptional service and staff. Been with this brand and dealer since 2013. They have always delivered. More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Aug 07, 2024 -

Herrin-Gear INFINITI responded

Thank you for your loyalty since 2013 an for the glowing 5-star review! We're thrilled to hear that you've consistently received exceptional service from our dedicated staff at Herrin-Gear INFINITI. Your trust in both the INFINITI brand an our dealership means the world to us, an we're committed to delivering top-notch service every time. We look forward to continuing to meet your automotive needs for many more years to come!

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July 19, 2024

We had a great experience with Patrick at Herrin Gear Infinity. Fast and friendly service. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
Jul 20, 2024 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that you had a great experience with Patrick at Herrin-Gear INFINITI. Our team strives to provide fast and friendly service to all our customers. Your satisfaction is our top priority. We look forward to serving you again in the future!

July 12, 2024

Jerry and the Pastor always do a great job. Service was clean, quick, and excellent. More

by Deshun T. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and the Pastor
Jul 17, 2024 -

Herrin-Gear INFINITI responded

Thank you so much for your 5-star review! We're thrilled to hear that Jerry and Pastor consistently provide you with clean, quick, and excellent service. At Herrin-Gear INFINITI, we pride ourselves on delivering top-notch customer service and ensuring your vehicle receives the best care possible. Your feedback is greatly appreciated, and we look forward to serving you again. Thank you for choosing Herrin-Gear INFINITI!

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May 24, 2024

Great service department! This is my third Infiniti in 24 years . Because of Herrin Gear Service and Sales Depts. More

by kbsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
May 30, 2024 -

Herrin-Gear INFINITI responded

Thank you for your wonderful 5-star review! We're thrilled to hear that you have had such a positive experience with our sales and service departments at Herrin-Gear INFINITI. It's an honor to have earned your loyalty over the past 24 years and to be part of your journey with three INFINITI vehicles. Our team strives to provide exceptional service and support, and we're delighted that our commitment has made a lasting impression on you. Your kind words about our service department are especially appreciated as we continually aim to deliver top-notch care for your vehicle. If you ever need assistance or have any questions about your INFINITI, please don't hesitate to reach out. We're always here to help. Thank you for being a valued member of the Herrin-Gear INFINITI family. We look forward to serving you for many more years to come.

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May 17, 2024

Had a recall done and while there an oil change that wasn’t scheduled/excellent More

by Jf66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
May 22, 2024 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us such a positive review and a 5-star rating! We're thrilled to hear that we could efficiently address your recall and perform an unexpected oil change during your visit. Providing excellent service is our top priority, and we're glad we could exceed your expectations. If you have any further automotive needs or questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

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May 16, 2024

Awesome service very responsive to questions. Would definitely recommend herrin gear Infiniti service department to anyone!! More

by fern.quizzed_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
May 23, 2024 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service at Herrin-Gear INFINITI to be awesome and very responsive to your questions. Our team is dedicated to providing top-notch customer service, and your recommendation means the world to us. We appreciate your support and look forward to assisting you with any future service needs. If you ever have more questions or need further assistance, don’t hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI!

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May 08, 2024

Service Rep, Patrick, is the best! He gave me quick service and updates on my car’s status along the way. Patrick is professional and very personable. Thanks, P! More

by mcdonald.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
May 10, 2024 -

Herrin-Gear INFINITI responded

We appreciate your 4-star review and kind words about Patrick. Providing efficient service and clear updates is a top priority for us, and we're glad to hear that Patrick delivered on both fronts. His professionalism and personable demeanor are qualities we value in our team members, and we'll be sure to pass along your appreciation to him. Thank you for choosing Herrin-Gear INFINITI for your automotive needs, and we hope to earn that extra star from you in the future!

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