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Herrin-Gear INFINITI

Jackson , MS

4.7
856 Reviews

1685 High Street

Jackson , MS

39202

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Showing 856 reviews

April 19, 2022

Awesome timely service, only thing was no coupons to help with the oil change price More

by Mary.mcgruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Apr 21, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review Mary! We're sorry there weren't any coupons available to help. We're always looking to improve through customer feedback and will keep this in mind moving forward. We hope to see you again! Thanks for your business!

April 14, 2022

This is the best dealership service department I have had the pleasure of dealing with. My technician Trish was excellent. The communication was great and my vehicle was fixed in a timely manner. They even b More

by rtruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 16, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Trish was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

April 13, 2022

Took my car in for routine maintenance and as always; fast, efficient and courteous service. They work really hard to ensure that my car is running at optimum level and I appreciate that very much. More

by cfayebell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 15, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! We're happy we could help get you back on the road quickly! It was a pleasure working with you and we hope to see you again!

April 06, 2022

Awesome dealership. Terrence Burnett is a great salesmen. He is very knowledgeable and made my experience easy. I would definitely purchase again More

by jaretta16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett
Apr 08, 2022 -

Herrin-Gear INFINITI responded

We're happy to hear you had a positive experience with Terrence and the team! We will pass on the kind words. Thank you for your business, we hope to see you again in the future!

April 03, 2022

The guys were very helpful. I got the car I had been looking at for a week. Justin and Tim(?) went above and beyond. More

by robinstanard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Justin McFarland
Apr 08, 2022 -

Herrin-Gear INFINITI responded

Hey Robin, we're glad your experience with Justin and Thomas was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

April 01, 2022

Tricia was amazingly helpful. Whole experience was mostly great. One thing, though. Every time I get service involving the tires, the service department fails to reset the tire More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 08, 2022 -

Herrin-Gear INFINITI responded

Hey Angela, we're glad your experience with Tricia and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

March 25, 2022

Very professional staff polite. Services was reasonable and price was fair compared to most dealerships. More

by Quitababy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Mar 30, 2022 -

Herrin-Gear INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2022

This dealership has impeccable Service from the front door all the way through! Everyone was extremely Professional & knew a lot about every question I had. More

by Joan E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany @ front desk~~~very friendly, helpful, nice, and personable, Randy Walker
Mar 16, 2022 -

Herrin-Gear INFINITI responded

Thanks for taking the time to leave a review Joan! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herrin-Gear Infiniti with Randy, Tiffany and the team. We sincerely thank you for your business, and look forward to seeing you again soon!

March 12, 2022

James was so helpful and concern about making me please, with the work the preform More

by Ioladhines
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Mar 16, 2022 -

Herrin-Gear INFINITI responded

Thank you for your great review, we're happy to hear about your great experience working with James!

March 11, 2022

Patricia is extremely professional, she’s attentive to the customers needs and she find workable solutions More

by Shuntellcanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Mar 24, 2022 -

Herrin-Gear INFINITI responded

Thanks for taking the time to leave a review! We will pass on the kind words to Patricia! It was a pleasure working with you. Thank you for your business.

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