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Herrin-Gear INFINITI

Jackson , MS

4.7
851 Reviews

1685 High Street

Jackson , MS

39202

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Showing 851 reviews

April 25, 2022

The service and employees were friendly, helpful and always updating me on my vehicles service. They were awesome. More

by dianewyatt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Recara McLaurin
Apr 27, 2022 -

Herrin-Gear INFINITI responded

Hey Diane, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

April 22, 2022

Great costumer service. Got the job done! Quick service and respectful Thanks for all your help More

by Sherrysmith9190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 26, 2022 -

Herrin-Gear INFINITI responded

Hey Sherry, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

April 20, 2022

Great service by both the service gentleman and the mechanic. The only problem I encountered was that when I had called previously no one answered the phone, so I just showed up and there were no appoi More

by mefortune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Apr 23, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business! We're sorry to hear you had trouble getting an appointment on the phone. We are always looking to improve through customer feedback and will keep this in mind in the future.

April 20, 2022

I had an afternoon appointment because the morning appointments were all booked. They had a cancellation had the courtesy of calling to see if I wanted it and I did! Mr. Coleman took excellent care More

by sdharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Apr 23, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! We're glad to hear your experience with the team was a positive one! It was a pleasure working with you, we hope to see you again! Thank you for your business!

Apr 29, 2022 -

sdharper responded

Thank you for always providing excellent service.

April 20, 2022

This dealership was waiting on me when I arrived for my appointment. The Service Rep and Service Manager were very professional. More

by jessiehubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers
Apr 23, 2022 -

Herrin-Gear INFINITI responded

Hey Jessie, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

April 19, 2022

Awesome timely service, only thing was no coupons to help with the oil change price More

by Mary.mcgruder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Apr 21, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review Mary! We're sorry there weren't any coupons available to help. We're always looking to improve through customer feedback and will keep this in mind moving forward. We hope to see you again! Thanks for your business!

April 14, 2022

This is the best dealership service department I have had the pleasure of dealing with. My technician Trish was excellent. The communication was great and my vehicle was fixed in a timely manner. They even b More

by rtruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 16, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Trish was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

April 13, 2022

Took my car in for routine maintenance and as always; fast, efficient and courteous service. They work really hard to ensure that my car is running at optimum level and I appreciate that very much. More

by cfayebell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Apr 15, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! We're happy we could help get you back on the road quickly! It was a pleasure working with you and we hope to see you again!

April 06, 2022

Awesome dealership. Terrence Burnett is a great salesmen. He is very knowledgeable and made my experience easy. I would definitely purchase again More

by jaretta16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett
Apr 08, 2022 -

Herrin-Gear INFINITI responded

We're happy to hear you had a positive experience with Terrence and the team! We will pass on the kind words. Thank you for your business, we hope to see you again in the future!

April 03, 2022

The guys were very helpful. I got the car I had been looking at for a week. Justin and Tim(?) went above and beyond. More

by robinstanard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Justin McFarland
Apr 08, 2022 -

Herrin-Gear INFINITI responded

Hey Robin, we're glad your experience with Justin and Thomas was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

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