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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
4.8
858 Reviews
Call Dealership (601) 354-4821
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1685 High Street

Jackson , MS

39202

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Showing 858 reviews

July 30, 2022

Seems to have a problem with providing loaner cars to out of town customers while their car is being serviced. More

by Shudson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
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Nov 12, 2022 -

Herrin-Gear INFINITI responded

We're sorry to hear you weren't completely satisfied with your experience. If there is anything we can do to help, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2022

Great service, everyone was very helpful in making sure we got the maintenance services we requested. More

by msessums
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara
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Aug 02, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 28, 2022

The staff stay in touch with me daily before my vehicle arrive by phone and email. Enjoyed my salesman Randy Ivy. Easy check out the finance on electric forms board More

by jrcolby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, Kyle Montgomery, Tim Gray, Randy Ivy
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Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Randy and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 28, 2022

Very pleased with our 2nd experience with Herrin Gear. Our salesman Terrance was outstanding. Knew his merchandise quite well and went over and beyond to make us satisfied customers. He’s quite an asse More

by ERJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Terrance Burnett
Report | Print
Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Terrance and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 26, 2022

Terrence was such a joy to work with. He went over and beyond to please us. Was very impressed with expertise on the vehicle we chose. He is surely an asset to your company. 👏👏👏 More

by ERJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Terrance Burnett
Report | Print
Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Terrence and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 13, 2022

The dealership is Good. Busy at times but that should be expected now days. I didn't mind the wait.. More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Jerry Jones
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Jul 19, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 07, 2022

They provide the best service you can find. They make you feel like family and will work with you. More

by jeffery.crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Brown, Antonio Chambers, James Ayers, Jerry Jones
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Jul 12, 2022 -

Herrin-Gear INFINITI responded

Hey Jeffery, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 03, 2022

Clean and polished looking lobby; polite and friendly sales rep Diedre Estes), polite and helpful general manager. Hoping that will continue! I have lots of questions on features. More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diedre Estes 5 Stars, Shanehan Westphal, Tim Gray
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Jul 06, 2022 -

Herrin-Gear INFINITI responded

Hey Nancy, thanks for the 5-star review! It was a pleasure working with you! We're always more than happy to answer any questions you have!

July 01, 2022

Tricia did an awesome job. She was very knowledgeable and suggestive as to things that would help me. More

by JamesJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Jul 06, 2022 -

Herrin-Gear INFINITI responded

Hey James, thanks for the 5-star review! We're glad to hear your experience with Tricia and the team was a positive one. We will pass on the kind words. It was a pleasure working with you, we hope to see you again! Thank you for your business!

June 30, 2022

I have leased from this dealership for over 5 years and have not one complaint. I am very pleased with my experience overall! More

by sharongreer35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett
Report | Print
Jul 06, 2022 -

Herrin-Gear INFINITI responded

Hey Sharon, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

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