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Herrin-Gear INFINITI

Jackson , MS

4.7
851 Reviews

1685 High Street

Jackson , MS

39202

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Showing 851 reviews

August 10, 2022

They’re okay just hard to get them to answer their phone calls and even return their calls! More

by Kidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Sep 20, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

August 10, 2022

i have been using HERRIN GEAR for many years and many vehicle purchases... Reed, Shannon, Lee, Trish have always been great ! Service after sale keeps me coming back trade after trade... They are what y More

by jboykin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed Howell , Shanehan Westphal, Tim Gray, James Ayers, Tricia Glaze, Jerry Jones
Aug 14, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Reed, Shannon, Lee, Trish and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

August 09, 2022

Excellent experience and great customer service. Everyone was friendly and eager to meet my needs. More

by stashershirley95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Aug 14, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 30, 2022

Seems to have a problem with providing loaner cars to out of town customers while their car is being serviced. More

by Shudson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Nov 12, 2022 -

Herrin-Gear INFINITI responded

We're sorry to hear you weren't completely satisfied with your experience. If there is anything we can do to help, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2022

Great service, everyone was very helpful in making sure we got the maintenance services we requested. More

by msessums
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara
Aug 02, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 28, 2022

Very pleased with our 2nd experience with Herrin Gear. Our salesman Terrance was outstanding. Knew his merchandise quite well and went over and beyond to make us satisfied customers. He’s quite an asse More

by ERJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Terrance Burnett
Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Terrance and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 28, 2022

The staff stay in touch with me daily before my vehicle arrive by phone and email. Enjoyed my salesman Randy Ivy. Easy check out the finance on electric forms board More

by jrcolby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, Kyle Montgomery, Tim Gray, Randy Ivy
Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Randy and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 26, 2022

Terrence was such a joy to work with. He went over and beyond to please us. Was very impressed with expertise on the vehicle we chose. He is surely an asset to your company. 👏👏👏 More

by ERJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Terrance Burnett
Aug 02, 2022 -

Herrin-Gear INFINITI responded

We're glad your experience with Terrence and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

July 13, 2022

The dealership is Good. Busy at times but that should be expected now days. I didn't mind the wait.. More

by Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Jerry Jones
Jul 19, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 07, 2022

They provide the best service you can find. They make you feel like family and will work with you. More

by jeffery.crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Brown, Antonio Chambers, James Ayers, Jerry Jones
Jul 12, 2022 -

Herrin-Gear INFINITI responded

Hey Jeffery, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

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