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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
4.7
851 Reviews
Call Dealership (601) 354-4900
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1685 High Street

Jackson , MS

39202

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Showing 851 reviews

November 30, 2022

I love the friendly staff ! They try to go the extra mile to help customers. It’s easy to want to keep coming back & referring others to check them out. More

by hortoniam
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Randy Ivy, Nathaniel Armstrong
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Dec 03, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

November 30, 2022

The service on my vehicle was great but when I am asked to get my vehicle washed, I was very disappointed to see the finish product. Bugs still on the windshield and tires were still dirty as well. I could More

by Wma8985582@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Everson , Tricia Glaze
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Dec 03, 2022 -

Herrin-Gear INFINITI responded

Hi there; we're happy to hear that your experience with the service team was a positive one. We strive for 100% satisfaction and are saddened to hear this was not the case. Thank you for bringing this to our attention. If there is anything we can do to help, please reach out to us, and we'd be happy to discuss it!

Dec 03, 2022 -

Wma8985582@comcast.net responded

My service manager has reached out to me to correct the issue. Thank you for reaching out to me.

November 28, 2022

My experience with the service department went very well. I was satisfied with the service I received. More

by wlmcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers
Report | Print
Nov 30, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

November 23, 2022

I always receive great, quality service when I go in to get my car serviced. More

by RobH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Report | Print
Nov 30, 2022 -

Herrin-Gear INFINITI responded

Hey Rob, thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

November 23, 2022

Great quality customer service and job satisfaction at this dealership each and every time I come in. More

by RobH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Report | Print
Nov 30, 2022 -

Herrin-Gear INFINITI responded

Hey RobH, thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

November 16, 2022

Brought car in for routine maintenance. They were very short handed but you wouldn't know that by the fast, courteous service I received. It was all hands on deck to make my customer serv More

by cfayebell67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Ricara McLaurin
Report | Print
Nov 18, 2022 -

Herrin-Gear INFINITI responded

We're happy to hear you had a positive experience with the team! Thank you for your business, we hope to see you again in the future!

October 29, 2022

Great customer service! Checked my car, serviced my car and got me out in reasonable time. More

by Ranyale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Report | Print
Nov 02, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

October 25, 2022

Everything was great and Randy was very professional. Coming from Arkansas I was on a time crunch and everything as smoothly as can be! Thank you all so much! More

by Russ Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Walker
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Oct 29, 2022 -

Herrin-Gear INFINITI responded

Hey Russ, we're happy to hear you had a positive experience with the team! Thank you for your review and business. We hope to see you again in the future!

October 24, 2022

Everyone was nice and checked on my a couple of times. The area to wait is was very comfortable More

by lundy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman, Ricara McLaurin
Report | Print
Oct 29, 2022 -

Herrin-Gear INFINITI responded

Hey Lundy, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

October 19, 2022

I HAD A GREAT EXPERIENCE WITH HERRIN GEAR, I WOULD RECOMMEND THEM AND THE SERVICE WRITER TRISH IN THE FUTURE TO FRIENDS AND FAMILY, THANK YOU, BO HAARALA More

by bohaarala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Oct 26, 2022 -

Herrin-Gear INFINITI responded

Thank you for your continued confidence in our team! We strive to provide an outstanding experience for all of your automotive needs. If you need anything else please let us know. We value your business and look forward to seeing you again in the future.

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