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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
4.7
851 Reviews
Call Dealership (601) 354-4900
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1685 High Street

Jackson , MS

39202

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Showing 851 reviews

January 05, 2023

Everyone was helpful and the salesperson {Nathaniel Armstrong} was able to help me find what I needed. More

by alw386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Armstrong
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Jan 06, 2023 -

Herrin-Gear INFINITI responded

Thanks for the positive review! It was a pleasure working with you and we hope to see you again! If there is anything we can do to help further, please don't hesitate to reach out.

December 30, 2022

Excellent, timely and efficient service given for my services required during my visit to the dealership. More

by Stapleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
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Jan 04, 2023 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

December 30, 2022

On the day I went to the dealership to pick up my car, everyone was helpful and nice and made the purchasing process easy. More

by Lynncherri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Chambers, Lathario Barnes
Report | Print
Jan 04, 2023 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

December 21, 2022

Randy Walker has taken exceptional care of us for many years. He’s the main reason we keep coming back for service. More

by gharper1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Report | Print
December 19, 2022

The entire process of purchasing the vehicle was made easy by the friendly and capable staff at Herrin-Gear INFINITI. More

by Trey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Antonio Chambers, Randy Ivy
Report | Print
December 13, 2022

The service is always prompt and they provide great feedback for the care and maintenance of my vehicle. More

by bwatt299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Report | Print
Dec 15, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

December 09, 2022

Customer service was great. Everyone was nice and friendly. Fast and efficient work. Very fast service More

by sharayne_walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Quency Coleman, Ricara McLaurin
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Dec 13, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

December 04, 2022

Wonderful service, amazing employees, very satisfied. great dealership will definitely be back for my next car! More

by dannyandsissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Ivy, Terrance Burnett, Lathario Barnes, Troy Morrison, Deidra Estes, Jessica Waller, Nathaniel Armstrong
Report | Print
Dec 07, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

December 04, 2022

Very professional, responsive and prompt with service. Randy Walker is an excellent service manager and I would highly recommend. More

by Prooks0107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Peter Akiwale
Report | Print
Dec 07, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review. It was a pleasure working with you. We hope to see you again!

December 04, 2022

I would not recommend RANDY IVY too anyone he is so unprofessional he didn’t try too reach out too me at all during the application process for the vehicle I was interested in purchasing I was the one More

by gibsonlekita34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Ivy
Report | Print
Jan 21, 2023 -

Herrin-Gear INFINITI responded

Thank you for taking the time to rate and review your experience with Randy and our sales department. At Herrin-Gear it is our goal to meet, but hopefully exceed expectation with every interaction. I am afraid we fell far short of our goal and promise. My name is Shanehan Westphal, General Manager of Herrin-Gear INFINITI. I would love to assist in anyway possible, please feel free to contact me direct by calling 601-985-3304 or by email at shanehan.westphal@herrin-gear.com. I will also attempt to contact you. We appreciate your business and hope you have a great rest of your week.

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