Herrin-Gear INFINITI

Herrin-Gear INFINITI responded

Dearj, thank you so much for the 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear you had such a great experience. Thank you for recognizing Nick Carey for providing excellent service and making your purchase such a positive one. Your recommendation means a great deal to our entire team. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Herrin-Gear INFINITI responded

Ali, thank you for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi for your oil pan recall inspection. We're glad to hear everything went smoothly and that your vehicle checked out well. Thank you for recognizing Jerry Jones for keeping you informed throughout the process. Clear communication and making sure our guests feel confident about their vehicle's condition are very important to our team. Thank you again for your trust, and we look forward to assisting you again whenever you need us. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Herrin-Gear INFINITI responded

Pastor Maxine Gray, thank you so much for the wonderful 5-star review! We truly appreciate your continued trust in Herrin-Gear INFINITI in Jackson, Mississippi, and we are honored to have served you for several years. Long-term relationships with our customers mean a great deal to our entire team, and we're grateful to know you have been very satisfied with our service. Thank you again for your loyalty and support. We look forward to continuing to take great care of you and your vehicle for many years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

Wes, thank you so much for the outstanding 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear your experience was great from the moment you arrived until the time you left. Thank you for recognizing Krishenia for doing an amazing job — her professionalism and attention to detail are exactly what we strive to provide every customer. We’re also grateful for your perfect ratings in price transparency, purchase time, and finance experience. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

Thank you so much for the incredible 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re honored to hear this was the best car experience you’ve ever had. Thank you for recognizing Mike Shannon for being pleasant, attentive, and taking great care of all your needs throughout the process. That level of service is exactly what we strive to deliver. We’re also grateful for your perfect ratings in price transparency, trade-in experience, and purchase time. Thank you for the strong recommendation — referrals from happy customers mean the world to us! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

Thank you so much for the incredible 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re honored to hear this was the best buying experience you’ve ever had. Thank you for recognizing Lathario for making the entire process smooth and enjoyable — his professionalism and attention to detail are exactly what we strive for. We’re especially grateful for your perfect ratings across price transparency, trade-in experience, purchase time, and finance. That kind of feedback means a great deal to our entire team. Thank you again for the strong recommendation, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

Thank you for the 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re glad to hear the process was smooth from start to finish. Taking the time to be patient, helpful, and transparent throughout the purchase is exactly what we strive for, and we’re happy that came through during your experience. Thank you as well for the detailed feedback on price transparency, purchase time, and finance. Your comments help us continue improving every step of the process. We appreciate your business and look forward to assisting you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

Peggy, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear our Service Department took great care of both you and your vehicle. Thank you for recognizing Patrick for being helpful and knowledgeable in making sure everything you needed was addressed. Your perfect ratings for price transparency, workmanship, service time, and communication mean a great deal to our entire team. We look forward to working with you and assisting you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

Herrin-Gear INFINITI responded

LC, thank you for taking the time to share your experience. We sincerely apologize for the frustration you encountered during your visit to Herrin-Gear INFINITI Service in Jackson, Mississippi. Waiting two hours for an oil change and tire rotation — especially while having to repeatedly ask for updates — is not acceptable. We also understand how disappointing it feels when communication and staffing levels do not meet expectations, and we regret that this was your experience. Your feedback regarding service advisor availability, communication, and overall service flow is taken very seriously. We are actively reviewing staffing coverage and lane processes to ensure customers receive timely updates, efficient service, and proper attention from start to finish. We would appreciate the opportunity to speak with you directly, review your visit in detail, and work toward earning back your confidence in our Service Department. Thank you again for bringing this to our attention. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.