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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
Vehicles
4.7
872 Reviews
Call Dealership (601) 354-4821
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1685 High Street

Jackson , MS

39202

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Showing 872 reviews

March 30, 2025

Friendly people down to earth, randy very helpful right on what's needed and future More

by charlesp1187
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Samantha Busby, Payne Tyer
Report | Print
Apr 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re delighted to hear that Randy, Samantha, and Payne provided you with a friendly, down-to-earth, and helpful service experience at Herrin-Gear INFINITI. Our team is committed to delivering expert care and clear communication to ensure your INFINITI stays in peak condition. We appreciate your trust and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 26, 2025

Herrin-Gear INFINITI, especially Caliyah, were very kind and professional. I would highly recommend them! More

by Jam908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caliyah Harris
Report | Print
Apr 04, 2025 -

Herrin-Gear INFINITI responded

Thank you for your fantastic review! We’re thrilled to hear that Caliyah and our team at Herrin-Gear INFINITI provided you with a kind, professional, and exceptional car-buying experience. Your recommendation means the world to us, and we’re honored to have earned your 5-star rating. If you ever need anything in the future, we’re here to help. Enjoy your INFINITI, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 26, 2025

Overall experience wasn’t bad, the prices for a tire rotation and oil change has gotten stupid crazy though More

by macd5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Apr 04, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your feedback. We’re glad to hear your overall experience at Herrin-Gear INFINITI was positive, but we understand your concern regarding pricing. Our goal is to provide exceptional service using genuine INFINITI parts and expert technicians to ensure your vehicle performs at its best. We continuously strive to offer competitive pricing while maintaining the highest standards of care. If you have any questions or would like to discuss service options, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 28, 2025

Great atmosphere and fast and friendly service . The appearance of the place is very pleasant. More

by sandersdarryl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
Report | Print
Feb 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that you enjoyed the welcoming atmosphere and fast, friendly service at Herrin-Gear INFINITI. Providing a top-tier customer experience in a comfortable and professional setting is always our goal. We appreciate your support and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 18, 2025

The easiest dealership ever! James and Nathan were a gem to work with. Will be back! More

by hghelton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Chambers, James Archie, Nathan Boteler
Report | Print
Jan 21, 2025 -

Herrin-Gear INFINITI responded

Thank you for your wonderful 5-star review! We’re delighted to hear that your experience at Herrin-Gear INFINITI was seamless and enjoyable. James and Nathan’s commitment to making the car-buying process smooth and stress-free truly sets them apart. Your kind words mean so much to our team, and we’re thrilled to know you’ll be back. We look forward to assisting you again in the future and continuing to exceed your expectations! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 17, 2025

Good place to buy a vehicle from and keep it serviced they always check vehicle throughly to make sure it's in good running condition and service is dne in timely manner More

by arronhilliard3880
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett, Lathario Barnes, Sircedric Anthony, Nathan Boteler
Report | Print
Jan 21, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your wonderful 5-star review! We’re thrilled to hear that Herrin-Gear INFINITI continues to meet your expectations for both purchasing and servicing your vehicle. Our team is committed to thorough inspections and timely service to ensure your vehicle remains in peak condition. Your trust and recommendation mean so much to us, and we look forward to continuing to provide you with exceptional care! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 11, 2025

Jerry Jones gave me great service. I was very appreciative. Waiting area was very nice and comfortable. More

by Jbart19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones,Lathario Barnes,James Archie
Report | Print
Jan 17, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star experience with us! We're thrilled to hear that Jerry Jones provided you with exceptional service during your visit to Herrin-Gear INFINITI. Jerry's dedication to customer satisfaction truly shines, and we're proud to have him on our team. We're also glad you found our waiting area comfortable—creating a welcoming environment for our valued customers is a top priority. We appreciate your support and look forward to serving you again! #HGCares

December 13, 2024

I have been with the dealership since 2003. They always been great and there for you. The staff is always attentive and willing to assist. More

by leehearon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jones
Report | Print
Dec 20, 2024 -

Herrin-Gear INFINITI responded

Thank you for being a loyal member of the Herrin-Gear INFINITI family since 2003! We’re honored to have earned your trust for over two decades. Our team takes great pride in providing attentive and reliable service every step of the way. Your satisfaction means everything to us, and we’re always here to assist with your INFINITI needs. We look forward to continuing to serve you for years to come! #HGCares

December 06, 2024

Service was timely. Randy let us know status and kept us inform. Well please with Infinity service More

by Frock73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Report | Print
Dec 12, 2024 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star experience with Herrin-Gear INFINITI! We’re delighted to hear that Randy provided timely updates and kept you well-informed throughout your service visit. Ensuring a smooth and transparent process is always our priority, and it’s wonderful to know we exceeded your expectations. Your satisfaction means the world to us, and we look forward to providing the same level of excellence during your next visit. Thank you for choosing Herrin-Gear INFINITI! #HGCares

November 30, 2024

Christopher Lewis listened to me as he helped me get the numbers that satisfied me. He was patient and I would recommend him to anyone in the market for a new vehicle. More

by Shavanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lewis, Antonio Chambers
Report | Print
Dec 05, 2024 -

Herrin-Gear INFINITI responded

Thank you for sharing your wonderful experience with Herrin-Gear INFINITI! We’re delighted to hear that Christopher Lewis provided the attentive and patient service you deserve. Helping you find the perfect numbers to fit your needs is what we strive for, and Christopher’s dedication to customer satisfaction truly shines. Your recommendation means so much to us, and we’re thrilled to have earned your trust. Whether you're exploring INFINITI's luxurious lineup or a quality pre-owned vehicle, Christopher and our team are here to make every step of the process smooth and enjoyable. Enjoy your new vehicle, and thank you for choosing Herrin-Gear INFINITI! We look forward to serving you again or anyone you send our way. #HGCares

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