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Herrin-Gear Chevrolet - Service Center

Jackson, MS

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165 Reviews

165 Reviews of Herrin-Gear Chevrolet - Service Center

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October 14, 2021

Staff is friendly and helpful service is done correctly and in a timely manner. I also like that they have a shuttle service. More

by Representative77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
October 04, 2021

This is the worst place to buy a car because over in the mechanic shop it sucks More

by Phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know
September 30, 2021

Excellent Customer Service! I dropped my new Tahoe off and my Sales Rep handled everything for me. Got my nerf bars/running boards put on my z71 Tahoe and I love them!! Didn't take long at all. More

by kwade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Liles
September 29, 2021

Excellent customer service my problem with my vehicle was resolved and other issues explained to be completed upon customer request More

by Sweetg18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fod
September 16, 2021

Great customer service. I had an appointment and wait time was very short. Service Advisor was very professional and knowledgeable More

by Greg2731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
August 25, 2021

They ruined the inside of my car with grease everywhere More

by Knightman4000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Aug 25, 2021 -

Knightman4000 responded

Every time I went to herrin gear Chevrolet with both of my Cadillac cts cars my prices were high and the quality of work was the worst I have ever experienced. I took my 2008 Cadillac cts in because my air was blowing warm on the passenger side well I had to take the car in 4 times for the same problem and they left grease all over my floor mats and sun visors they never made things right to this da.this is how my car was returned to me covered in grease and seat was tore

July 31, 2021

Ok they did okay this time please keep up the good work. It would be helpful if there was discounts on batteries and tires if you forget coupons material. Thanks yiu More

by Diannesaffold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
May 18, 2021

My experience was truly a great one. The service on my vehicle was finished much sooner than I expected it to be. The customer service was amazing. Even though I arrived at the service department early, More

by shorty12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
May 13, 2021

Great customer service! Andy B. is very thorough and makes sure my vehicle is done right. Great team all the way around! Very polite and professional. More

by tcmoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy B
May 06, 2021

Great customer service!! I had to wait a little while, but my problem was solved, so it was worth the wait. No complaints. My only complaint is is you want to many words in my review. I don’t need 25 word More

by dlewis332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fod took care of my problems