BMW of Jackson

I experienced good vehicle service and good customer service, little or no waiting time, nice dealership. service, little or no waiting time, nice dealership. More

Excellent dealership and Julius is superb in taken care his customers- always their for you with timely and great Service his customers- always their for you with timely and great Service More

Everything was fine friendly and pleasant. Took time with my car to make sure everything was in good working condition. Took time with my car to make sure everything was in good working condition. More

Got me in and out of service quickly. Didn’t perform any unwanted repairs or maintenance Didn’t perform any unwanted repairs or maintenance More

Josh was extremely helpful in helping with brake service. Got me with the mechanic to explain the findings and work. And moreover, helped honor the quoted costs when the bill changed for some reason. Got me with the mechanic to explain the findings and work. And moreover, helped honor the quoted costs when the bill changed for some reason. More

Easy to make online appointment- didn’t get a call from Service department after I could tell on the app that my car was ready. I had to call and ask if it was ready. I was told that the service department Service department after I could tell on the app that my car was ready. I had to call and ask if it was ready. I was told that the service department had called me and had call wrong number or the wrong person. Don’t understand why they didn’t call as they have my contact information. Supposedly that day there was no water at the dealership to wash my car. It was not vacuumed out either. Or did they offer for me to come back and have them to wash it. I also expressed my concern about the paint chipping in places off my car. My white X7 is only about six months old. I was told that it was road debris. I have owned cars for many years that did not have the paint coming off like this one. It’s concerning with a $100,000 car. More

Great service called when vehicle ready to pick up. No issues at all. Thank you No issues at all. Thank you More

Great job highly recommended, time consuming but it’s worth while. Very well kept as informed about your vehicle worth while. Very well kept as informed about your vehicle More

Service was extremely slow. No loaner cars available. The customer service representative was very attentive . No loaner cars available. The customer service representative was very attentive . More

y'all did a great job and in a timely manner thanks a whole bunch whole bunch More