214 Reviews of Herlong Ford - Service Center
I have never had a more pleasant experience, at Herlong Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else shou Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else should take note. More
If I had to go back to work, I would definitely want to work for Herlong. work for Herlong. More
THE SERVICE MANAGER Alan is great to work with. He has went the extra mile to get my shelby fixed. went the extra mile to get my shelby fixed. More
the best service you can get ,friendly people , spot on ,Danielle was so professional, just great,, , ,Danielle was so professional, just great,, , More
I recently purchased a ram 3500 from herlong, within a few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time fram few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time frame. Gabriel set me up a loaner truck so I could still get around. Alan in service explained it had to be sent to ram for the proper repair. He stayed on ram to ensure that I had my truck back within my time frame. They really went above and beyond to help get my truck right. After seeing how much Gabriel and Alan really cared about my needs an my satisfaction they have gained a customer for life. I have never had better service and care than these two provided. More
Outstanding experience, would highly recommend, thank you very much Allan and team. We appreciate your honesty and responsiveness in repairing our truck very much Allan and team. We appreciate your honesty and responsiveness in repairing our truck More
I purchased a $70000 truck, 2018 ram, with 48000 miles that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I pi that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I picked the truck up from them and within a mile of leaving the dealership the light comes back on and they are telling me that they cannot service it because it is not a Ford and I need to take it to ram. More
Clean, friendly and efficient. It’s exactly what I would expect from a Ford dealership. expect from a Ford dealership. More
Excellent customer service. Easy to work with from the original purchase to any service needed. original purchase to any service needed. More