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Herlong Ford - Service Center

Edgefield, SC

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214 Reviews

214 Reviews of Herlong Ford - Service Center

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December 31, 2021

I have never had a more pleasant experience, at Herlong Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else shou More

by TCOOKSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Queen, ALLAN HATCHER
Jan 17, 2022 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 23, 2021

If I had to go back to work, I would definitely want to work for Herlong. More

by bwzust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

THE SERVICE MANAGER Alan is great to work with. He has went the extra mile to get my shelby fixed. More

by Asyates896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
December 14, 2021

the best service you can get ,friendly people , spot on ,Danielle was so professional, just great,, , More

by LARRYLARISCY21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Herlong Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Ford, Inc.! We hope to be of service to you again! Take care!

Dec 16, 2021 -

LARRYLARISCY21 responded

best team i haver seen at a car dealership ,,Danielle ,,makes it happen !!!

December 05, 2021

I recently purchased a ram 3500 from herlong, within a few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time fram More

by JSN_GRASTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel , ALLAN HATCHER
Dec 07, 2021 -

Herlong Ford responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 27, 2021

Outstanding experience, would highly recommend, thank you very much Allan and team. We appreciate your honesty and responsiveness in repairing our truck More

by markdavidweist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
Nov 30, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear our Staff took such great care of you! We hope to see you here again!

November 15, 2021

I purchased a $70000 truck, 2018 ram, with 48000 miles that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I pi More

by JSN_GRASTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Herlong Ford responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at (803) 637-3151 at your earliest convenience and we will do our best to make this right. We hope to hear from you. Take care!

November 09, 2021

Clean, friendly and efficient. It’s exactly what I would expect from a Ford dealership. More

by RdRyDeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Herlong Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 11, 2021

Awesome dealership! Will was very helpful and informative to what was needed to be done to my truck. Very good service! More

by TJDERRICK60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Oct 13, 2021 -

Herlong Ford responded

Tj, we are so happy to read such a great review about Herlong Ford, Inc.! We hope to be of service to you again! Take care!

October 10, 2021

Excellent customer service. Easy to work with from the original purchase to any service needed. More

by EBAILEY4404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Oct 12, 2021 -

Herlong Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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