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215 Reviews of Herlong Ford - Service Center
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September 18, 2018
Well it's a great system Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty p Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty parts were ordered and again I congratulate the team the Excellence of experience in the gratitude that they showed me for being a faithful customer More
by DALE USERY
September 17, 2018
Service Personified I have never been greeted by a service manager during a routine appointment before. Upon completion, she went over all points of service and asked for I have never been greeted by a service manager during a routine appointment before. Upon completion, she went over all points of service and asked for questions. Personal service wins every time. More
by RXVJL
Verified CustomerEmployees Worked With
Gina Myers
September 17, 2018
F150 brake job Super friendly staff. Efficient and friendly. Did what they said, and when they promised. That is exactly what i expect and demand for there to ev Super friendly staff. Efficient and friendly. Did what they said, and when they promised. That is exactly what i expect and demand for there to ever be a returm trip. Thank you, Happy, happy, happy,😁, Barry More
by BARRYOUZTS
Employees Worked With
Gina Myers
September 03, 2018
Herlong has always been a great dealership I seem to be having a small problem with engine running warmer than I expect. Perhaps it is not really a problem, but I can say this, Bobby(service ma I seem to be having a small problem with engine running warmer than I expect. Perhaps it is not really a problem, but I can say this, Bobby(service manager) has gone above and beyond any other manager I have known to check for any problems and assure me that the truck is fine. I appreciate this. Anything I have asked for he has provided. More
by genridge
August 29, 2018
The service and parts department are great to work with. Brittany Hutchins is exceptionally accomodating and fun to work with. She really knows her stuff! The other service advisors and parts staff are great Brittany Hutchins is exceptionally accomodating and fun to work with. She really knows her stuff! The other service advisors and parts staff are great as well! More
by Graybeal
Employees Worked With
Brittany Ashley
August 29, 2018
Makes servicing your car easy The gang at Herlong go above and beyond to make your experience a positive one. We were going out of town and needed car oil change a couple recalls The gang at Herlong go above and beyond to make your experience a positive one. We were going out of town and needed car oil change a couple recalls corrected. We were able to drop the car off night before and once service was complete- we received a call and option to pay over the phone, as we werent sure of our return to the area. Keys would have been locked inside the car for us to pick up at our leisure. Our arrival to town was earlier than expected- and we were able to pick keys up at customer service desk... easy peasy and NO WORRIES~~ Keep up the great work. More
by cthoosierma
Employees Worked With
Amy and other counter/payment gals. Didnt get their names., Gina Myers
August 23, 2018
Polite and Timely The service rep was courteous, very helpful, and my truck service was good. No delays and not a long wait. Gina was great and I had no issues. The service rep was courteous, very helpful, and my truck service was good. No delays and not a long wait. Gina was great and I had no issues. More
by KTOOLDADDY
Employees Worked With
Gina Myers
August 09, 2018
Great Customer Service, Professionalism and Workmanship The parts and service department are great. They take care of my vehicle in a timely fashion and always point out any other possible issues that are The parts and service department are great. They take care of my vehicle in a timely fashion and always point out any other possible issues that are seen at time of service. Big Thanks to Brittany, Boyd, Tony and Gina for Great Customer Service and for a Job That’s Always Well Done.. More
by lonewolfdoor
Employees Worked With
Boyd and Tony, Brittany Ashley
August 09, 2018
So good So sweet, sugar don’t melt in their mouff. Prompt and made appointment quickly. Only drawback is that is a little bit far. Couldn’t wash car because o So sweet, sugar don’t melt in their mouff. Prompt and made appointment quickly. Only drawback is that is a little bit far. Couldn’t wash car because of rack on back of truck. More
by lkfIPHONE
Employees Worked With
Brittany Ashley
December 14, 2017
Friendly Service Service and staff members are friendly and courteous every time that I have my F150 platinum serviced. They work with my work schedule and I trust t Service and staff members are friendly and courteous every time that I have my F150 platinum serviced. They work with my work schedule and I trust them with my vehicle. More
by Black Platinum
Employees Worked With
Brittany Ashley
