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214 Reviews of Herlong Ford - Service Center
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April 14, 2019
Fast and Friendly Service We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive More
by DEBRA_BC1
Verified CustomerEmployees Worked With
Can't remember, Jaime Carrow, Brittany Ashley
April 09, 2019
Customer care I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. More
by ERINBENTLEY6
Employees Worked With
April 08, 2019
Flat tire While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. More
by dobyhome
Employees Worked With
I do t remember names, but everyone I encountered was positive and helpful.
April 01, 2019
Routine Oil Change Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a r Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a rather long wait. Everyone was friendly and easy to work with. Fred and I talked about a potential future purchase. More
by CARGOLFSUP
April 01, 2019
Misleading Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other person. Was without vehicle for a week and was told part would be ordered and repaired the next day. Big lack of communication. More
by lacwatts
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
March 26, 2019
Installing Trailer Hitch Willing to help and very knowledgeable about my questions. Serviced my truck on time. Everyone is alway so friendly and on top of meeting your needs. Willing to help and very knowledgeable about my questions. Serviced my truck on time. Everyone is alway so friendly and on top of meeting your needs. More
by CHUIETHARLING
Employees Worked With
James Ray, Bryan Bedenbaugh
March 22, 2019
Just an oil Change I had an appointment for just an oil change. The work began on time and was completed in a timely manner. The woman in service was very friendly and k I had an appointment for just an oil change. The work began on time and was completed in a timely manner. The woman in service was very friendly and kept me updated on progress. The women handling my payment were also friendly and efficient. The extra bonus was getting my car back having been washed. I will be back to Herlong. More
by ZAPTWO
Employees Worked With
Gina Myers
March 11, 2019
Friendly, Professional Service Herlong Ford continues to provide friendly, professional on time service. Brittany was very helpful and accommodating. I highly recommend Herlong Fo Herlong Ford continues to provide friendly, professional on time service. Brittany was very helpful and accommodating. I highly recommend Herlong Ford for all sales and service needs. More
by JOHNLAMANNA0
Employees Worked With
Brittany Ashley
March 11, 2019
Repair of vehicle I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The servi I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The service manager is going to do some research for me, then let me know of their findings, so I can bring it back in for repair. It is a 2018 F 150 truck. More
by RWINGARD
March 09, 2019
Service for recall on my F150 If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment ? I would have to reschedule. A phone call to me would have saved me a 60 mile round trip and 2 hours of my day. More
by JAMMER0715
Employees Worked With
Gina Myers
