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214 Reviews of Herlong Ford - Service Center
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May 10, 2019
Great customer service! Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles to Herlong Ford for all of my car and truck needs. More
by erglej
Verified CustomerEmployees Worked With
Brittany Ashley
May 09, 2019
Great customer service It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very respectful! More
by motonphoebe
May 07, 2019
Tire repair charge.. Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recomm Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recommend as a result of this incident... More
by bogieman30
Employees Worked With
Did not get name of management person who came up after my complaining about cost of tire repair.., Brittany Ashley, Natalie Stevens
April 30, 2019
Quick service Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. More
by DEBRA_BC1
Employees Worked With
Sorry cant remember their names getting old...
April 29, 2019
Dissatisfaction I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing a vehicle and it also took 2 weeks. More
by YOLANDAMYERS2281
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
April 26, 2019
Return service Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a repair done the day I bought the truck. Thanks. More
by Junior72
April 17, 2019
Pleasant experience Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyo Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyone was very pleasant to include staff behind the cashier desk. More
by JOHNLAMANNA0
Employees Worked With
Brittany Ashley
April 16, 2019
2019 F-150 radio update After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, T After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, THE SYNC 3 RADIO SYSTEM WAS OUT OF DATE!!!!!! System for the radio was downloaded and at present time is working properly. Amazing !!! More
by NICE1ERS013
Employees Worked With
Bryan Bedenbaugh
April 16, 2019
Very satisfied!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! More
by douconn
Employees Worked With
Other Employees :
Jim Foley, Brittany Ashley, Bryan Bedenbaugh
April 14, 2019
The best service in the area,py with Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in a timely manner. Thank you More
by CLOPEZ846
Employees Worked With
Other Employees :
Jim Foley, Brittany Ashley, Brian McCann
