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214 Reviews of Herlong Ford - Service Center
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December 24, 2019
Outstanding Customer Service My F-350 Dually neede service for the computer modem and the tail gate rubber seals , I was greeted by the service manager Bryan Bedenbaugh , he took My F-350 Dually neede service for the computer modem and the tail gate rubber seals , I was greeted by the service manager Bryan Bedenbaugh , he took my keys and assured me that everything would be taken care of. My F-350 was ready when Bryan promised and all service issues were repaired. I am a satisfied customer And will have all my F-350 maintenance done at Herlong Ford In Edgefield, South Carolina. Thank You More
by TomLen
Verified Customer
December 23, 2019
Ford F150 I always service my truck with them. Clean dealership and nice people. They take great care of their customers. Merry Christmas and Happy New Year. I always service my truck with them. Clean dealership and nice people. They take great care of their customers. Merry Christmas and Happy New Year. More
by Graybeal
Employees Worked With
Bryan Bedenbaugh, Marcia Foley
December 06, 2019
Instruments 5 trips now to fix. Still not fixed.youre spending a bunch of money dancing around this problem. Five days of our time and over 100 miles round trip. 5 trips now to fix. Still not fixed.youre spending a bunch of money dancing around this problem. Five days of our time and over 100 miles round trip. Personally I wouldn't recommend you guys to change a wiper blade. I'm about to take it somewhere else and have my lawyer send you the bill. More
by MSMITTY6507
Employees Worked With
Bryan Bedenbaugh
November 28, 2019
Excellent service! Excellent customer service. Easy method for making the appointment. Rescheduled my car for "The Works". I arrived a few minutes early and check in was Excellent customer service. Easy method for making the appointment. Rescheduled my car for "The Works". I arrived a few minutes early and check in was courteous and very friendly. My car was properly serviced in an appropriate time. The waiting room was very comfortable. I am always happy to bring my car there. I feel like I'm dealing with my neighbors. More
by bear96
Employees Worked With
Bryan Bedenbaugh, Marcia Foley
November 28, 2019
Treated with Respect and Kindness My wife and I were Treated with Respect and Kindness, Bryan the service manager listened to our problem and was ready to take care of us without dela My wife and I were Treated with Respect and Kindness, Bryan the service manager listened to our problem and was ready to take care of us without delay. We are very impressed with the service department at Herlong Ford in edgefield, South Carolina. More
by TomLen
Employees Worked With
Richard White, Bryan Bedenbaugh, Marcia Foley
November 24, 2019
Herlong service F 150 Platimum My serve was good short wait time overall great experience. Qualiy of what service was very good. Technicain too time to explain what was being done. My serve was good short wait time overall great experience. Qualiy of what service was very good. Technicain too time to explain what was being done. More
by JJOHNSON77
Employees Worked With
Bryan Bedenbaugh, Brittany Clester
November 19, 2019
Oil change Outstanding service department. Found an issue with my brakes that I was totally I aware of and fixed the issue in a timely manor. Thanks Outstanding service department. Found an issue with my brakes that I was totally I aware of and fixed the issue in a timely manor. Thanks More
by TREMLX
Employees Worked With
Brian McCann
November 06, 2019
Oil change They were ready for me at the scheduled time. Brittany was very polite and courteous. I waited outside and she came looking for me to let me know ever They were ready for me at the scheduled time. Brittany was very polite and courteous. I waited outside and she came looking for me to let me know everything was completed instead of me having to go check. Service tech said it would take 45 minutes and he was right on time. I’m very pleased with Herlong and the genuine service and care they exhibit. More
by mike_zimmerman
Employees Worked With
Brittany Ashley
October 23, 2019
Excellent Service As always, we have received excellent service from Herlong Ford. They have taken care of our needs promptly and professionally. Wouldn't take my tru As always, we have received excellent service from Herlong Ford. They have taken care of our needs promptly and professionally. Wouldn't take my truck anywhere else! More
by m.albrecht007
Employees Worked With
Other Employees :
Brittany Ashley, Bryan Bedenbaugh, Brittany Clester
October 17, 2019
Service Experience Excellent service experience, didn't take long for oil change and tire rotation about an hour. Everyone was nice. Facilities were well maintained. Wou Excellent service experience, didn't take long for oil change and tire rotation about an hour. Everyone was nice. Facilities were well maintained. Would recommend. More
by marlia
Employees Worked With
Brittany Clester
