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Herlong Ford - Service Center

Edgefield, SC

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214 Reviews

214 Reviews of Herlong Ford - Service Center

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August 06, 2020

Friendly Folks and Quality Service Bought a couple of cars from them and had serviced. Always friendly and professional. Fixed our car while we were out of town and kept us informed on More

by HREVIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Foley, Stephanie Bodie, Hank Boyd
July 17, 2020

I arrived early for the appointment. Service advisor was able to get service started promptly and was completed within 1 hour. Was offended by mask requirement, especially considering I was the only one wa More

by ERICN10
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Herlong Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2020

Terrific customer service Bryan was very persistent in helping me get a new key for my Escape which had come with only one key. The high quality customer service makes the dri More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh
Jul 16, 2020 -

Herlong Ford responded

We are happy Brian could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2020

Herlong Ford is the best! Excellent customer service! Clean dealership, great selection, and excellent prices! Service is always quick and easy! Look forward to my next visit! More

by mikebtall
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Amanda Cavenaugh
Jun 25, 2020 -

Herlong Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2020

Herlong Ford is the Best of the Best!! Each and every time I go to Herlong Ford for any needs I may have, everyone I come in contact with are absolutely awesome!! It is a pleasure being ar More

by janedoo1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 16, 2020 -

Herlong Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 08, 2020

If you want to buy a vehicle it’s a great place! If you need to get your truck service it “sucks”! It was more service friendly when Wes Herlong was there! Very Sad! More

by JohnnyFord
Recommend Dealer
No
Employees Worked With
Michelle
Jun 25, 2020 -

Herlong Ford responded

Johnny, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar service experience here at Herlong Ford, Inc. Please contact us at (803) 637-3151 at your convenience so that we can understand the details of your situation. We look forward to speaking with you.

May 21, 2020

Possible transmission trouble Fixed my truck fast, found problem fast. Not transmission problem, coil pack. Working great now. Was able to find problem quick, no problem with usi More

by clfdkevin619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bedenbaugh
May 27, 2020 -

Herlong Ford responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2020

u do good work the work was very good i wae very saftier with the work was very good fthe servcice people was very frendly i was sater with the work More

by maryoneal52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bedenbaugh
May 27, 2020 -

Herlong Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2020

Fast fast fast fast fast Very safe re virus. Had to sit outside . Chairs not real comfortable. Truck taken in on time. This is ridiculous asking for 25 words words More

by sweetwatertreefarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 27, 2020 -

Herlong Ford responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope you continue to choose Herlong Ford, Inc. for all your vehicle needs! Take care!

May 17, 2020

Excellent As Always Always a fabulous, easy, friendly experience. Never consider going anywhere else. Everyone I speak or deal with is knowledgeable and friendly. The wor More

by PHERLONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Boyd, Bryan Bedenbaugh
May 19, 2020 -

Herlong Ford responded

Hi Pherlong, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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