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Herlong Ford - Service Center

Edgefield, SC

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217 Reviews

217 Reviews of Herlong Ford - Service Center

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August 27, 2020

A few months ago I purchased a used 2014 mustang get convertible from Herlong Ford ... The car seems great, but the check engine light has came on three times since it was purchased ... The first More

by warrenyonce
Recommend Dealer
No
Employees Worked With
Stephanie Bodie, Heather Kilpatrick
August 20, 2020

The. Dealership takes care of their customers! Quick in and out times! Great services people! The Dealership is very clean! Plus, they are very organized! The price are reasonable! More

by TWRIGHT12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Heather Kilpatrick
Aug 24, 2020 -

Herlong Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Ford, Inc.! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

August 08, 2020

Courteous. Always anxious to help. Brian and the ladies in the service department are definitely A+ all around. I would and will recommend them to anyone who needs service to a Ford vehicle. Thank to all o More

by bbeard2
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Karl Drexelius
Aug 12, 2020 -

Herlong Ford responded

Betty, our Staff works hard to go the extra-mile for our valued guests! Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

August 07, 2020

Friendly Folks and Quality Service Bought a couple of cars from them and had serviced. Always friendly and professional. Fixed our car while we were out of town and kept us informed on More

by HREVIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie, Hank Boyd
July 17, 2020

I arrived early for the appointment. Service advisor was able to get service started promptly and was completed within 1 hour. Was offended by mask requirement, especially considering I was the only one wa More

by ERICN10
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Herlong Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2020

Terrific customer service Bryan was very persistent in helping me get a new key for my Escape which had come with only one key. The high quality customer service makes the dri More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh
Jul 16, 2020 -

Herlong Ford responded

We are happy Brian could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2020

Herlong Ford is the best! Excellent customer service! Clean dealership, great selection, and excellent prices! Service is always quick and easy! Look forward to my next visit! More

by mikebtall
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Amanda Cavenaugh
Jun 25, 2020 -

Herlong Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2020

Herlong Ford is the Best of the Best!! Each and every time I go to Herlong Ford for any needs I may have, everyone I come in contact with are absolutely awesome!! It is a pleasure being ar More

by janedoo1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 16, 2020 -

Herlong Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 08, 2020

If you want to buy a vehicle it’s a great place! If you need to get your truck service it “sucks”! It was more service friendly when Wes Herlong was there! Very Sad! More

by JohnnyFord
Recommend Dealer
No
Employees Worked With
Michelle
Jun 25, 2020 -

Herlong Ford responded

Johnny, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar service experience here at Herlong Ford, Inc. Please contact us at (803) 637-3151 at your convenience so that we can understand the details of your situation. We look forward to speaking with you.

May 21, 2020

Possible transmission trouble Fixed my truck fast, found problem fast. Not transmission problem, coil pack. Working great now. Was able to find problem quick, no problem with usi More

by clfdkevin619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bedenbaugh
May 27, 2020 -

Herlong Ford responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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